[This review was collected as part of a promotion.] Won't hold a charge few weeks old. Need a replacement
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 9, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
[This review was collected as part of a promotion.] I love this toothbrush. Going from manual to electric, there is a bit of a learning curve, but once you get the hang of it your teeth will never feel cleaner.