[This review was collected as part of a promotion.] I bought two of the sonic toothbrushes a few months ago - one for me and one for my husband. We have owned the Sonic brand toothbrushes in the past and they lasted for years.
[This review was collected as part of a promotion.] I have found this toothbrush to be the best ever! I wish it had been available years ago when I had gum problems. I feel it really cleans my teeth and gives my mouth a very clean feeling!
[This review was collected as part of a promotion.] This toothbrush works wonderful: with a long battery life, beautiful color, and the multiple speeds.
[This review was collected as part of a promotion.] The product requires an adapter (can’t simply plug it into an outlet)! I do not like the sensation of the electric toothbrush at all.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, June 20, 2023
Hi there,
Thank you for sharing your feedback on our product for Philips Sonicare 4100 Series. In regards to the toothbrush adapter, we want to let you know that our product team has matched the best design that is consistent across the globe. However, we get your point and will definitely share your feedback with our product development team.
Regarding the sensation of the electric toothbrush this is not the experience we wish you to have. As you find the toothbrush to be too intense or uncomfortable, we recommend trying few troubleshooting steps. Some electric toothbrushes offer multiple intensity levels. You can try starting with a lower setting to see if it provides a more comfortable brushing experience. If the sensation is too harsh, switching to a softer brush head can help reduce the intensity while still providing effective cleaning. Electric toothbrushes are designed to do the work for you, so there's no need to apply excessive pressure. Try using a lighter touch and let the brush do the cleaning.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon!