Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
4
Happy with this Product
on July 22, 2023
Posted by: This Q is Frustrating
[This review was collected as part of a promotion.] Holds a charge well. Easy to use. Haven't changed out the brush yet, so cannot comment on durability
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product does as expected
on July 21, 2023
Posted by: Mr. Sawdust
Gender:Male
This rating was chosen based on the performance of an earlier unit which I have had for a number of years. It now needs a minor repair but I cannot find a repair centre.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
among the best without exorbitant price
on July 21, 2023
Posted by: mo0226
Gender:Male
[This review was collected as part of a promotion.] basic key features such as timer notification to change brushing area, a sensor with notification if brushing too hard, charging indicator light, and light and manueverable.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great product- works better than I expected
on July 20, 2023
Posted by: Corgi's mom
Gender:Female
[This review was collected as part of a promotion.] Love the feeling of polished & clean teeth! Definitely worth the price for these results
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Gums are healthier!
on July 20, 2023
Posted by: Duluth
Gender:Female
[This review was collected as part of a promotion.] My dentist recommended using an electric toothbrush since my manual brushing pattern was causing issues with my gums. I’ve been using my Philips toothbrush for a few months now twice a day and my gums are not receding as much! Thanks Philips!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product works great.
on July 20, 2023
Posted by: Hygienist94
[This review was collected as part of a promotion.] I love the size and shape of the brush head. Vibration took some getting use to but easy to get adjusted. Love that it holds a charge for a long time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Doesn’t hold charge
on July 19, 2023
Posted by: Barbet
Gender:Female
[This review was collected as part of a promotion.] This product doesn’t hold a charge very long at all, my old one could go for over a month! Also the intensity is very low. Not impressed
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, July 19, 2023
Hi there,
This is not the experience we wish you to have. We advise you to try a few troubleshooting measures to see if they work. All Sonicare toothbrushes have unique chargers that cannot be used with other Sonicare models. We suggest using the toothbrush's original charger to charge it. A different outlet might work better for charging it. Check to see whether your charging cord or adapter is broken. Stop using your adapter or cord right away if you see any damage. If you use a stand, pad, or glass for charging, make sure your toothbrush is positioned in the middle of the charger. Make sure the charger isn't near any other chargers or on a metal surface as this could interfere with the charging process.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
This is not the experience we wish you to have. We advise you to try a few troubleshooting measures to see if they work. All Sonicare toothbrushes have unique chargers that cannot be used with other Sonicare models. We suggest using the toothbrush's original charger to charge it. A different outlet might work better for charging it. Check to see whether your charging cord or adapter is broken. Stop using your adapter or cord right away if you see any damage. If you use a stand, pad, or glass for charging, make sure your toothbrush is positioned in the middle of the charger. Make sure the charger isn't near any other chargers or on a metal surface as this could interfere with the charging process.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Brushhead weird
on July 19, 2023
Posted by: Holly Ann
Gender:Female
[This review was collected as part of a promotion.] I like the toothbrush, but the toothbrush head has been hard on my gums. My gums don't feel strong. The head in my opinion should not stick up in back. You're review is annoying as well.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com