Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: JRenee
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] As a retired Dental Hygienist, I have experienced all types of manual and electric toothbrushes. I only use Phillips Sonic for my toothbrush. It is a no frills electric toothbrush that gets the job done and holds up for years (just remember to change your brush heads!). I used to describe to clients that the Phillips Electric Toothbrushes are like driving a smooth, silent Tesla or Mercedes; while other brands was like driving a loud diesel truck!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: mtbikesman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this because my dentist recommended it. Better than previous model,
Written by a customer while visiting philips.com
Posted by: Pink13Rose
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first experience using an electric toothbrush. I never thought I needed one. But I was curious so I wanted to give it a try. The first time was a little weird because I’d never tried one before, and the vibration on my teeth bothered me a bit. But the second time went much smoother. I love having the 2-minute timer, as I never used to brush for 2 minutes when I was brushing manually. And it looks as if my teeth are getting a little whiter and smoother! I definitely recommend this toothbrush to someone looking for a new toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pjay65
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always used Oral B. Thought it was the answer to clean teeth and healthy gums. My dentist had a sonicare toothbrush. Felt very good in my hands. Got one. Takes clean to a whole level..love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Canela skin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] As always, good quality and performance. I just expect to be less louder on future versions
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Max 12
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that the brush is not as big and bulky as my last older Sonicare toothbrush! Also 2 speeds is great!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jimski11
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Keeps a charge for a decent amount of time. More than three weeks. Teeth feel perfectly clean after brushing. Love the two minute timer with 30 second intervals.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: toothy11
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush has two modes: slow and fast. the problem is the fast mode is also slow. i just use it as a plain tooth brush
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips Consumer Care, August 27, 2023
Hi there,
Thank you for your feedback. We're sorry to hear that your Philips Sonicare 4100 toothbrush is vibrating as expected.
If your toothbrush is vibrating less powerfully than before, the troubleshooting tips below may help you find a solution. A toothbrush without a fully charged battery may need more power to vibrate at its original strength. We recommend charging it overnight for at least 24 hours. The chargers for all Sonicare toothbrushes are different and not compatible with other Sonicare models. We recommend charging the toothbrush using the original charger that came with it. Your toothbrush has the EasyStart feature. This feature causes your toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your toothbrush to vibrate normally, we recommend turning off the EasyStart feature. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. You can purchase a new brush head in our online store.
If this does not help or if you have any further questions, please feel free to get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your feedback. We're sorry to hear that your Philips Sonicare 4100 toothbrush is vibrating as expected.
If your toothbrush is vibrating less powerfully than before, the troubleshooting tips below may help you find a solution. A toothbrush without a fully charged battery may need more power to vibrate at its original strength. We recommend charging it overnight for at least 24 hours. The chargers for all Sonicare toothbrushes are different and not compatible with other Sonicare models. We recommend charging the toothbrush using the original charger that came with it. Your toothbrush has the EasyStart feature. This feature causes your toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your toothbrush to vibrate normally, we recommend turning off the EasyStart feature. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. You can purchase a new brush head in our online store.
If this does not help or if you have any further questions, please feel free to get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com