Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: X123y
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought 4100 series to replace another Phillips toothbrush. It had many features but we weren’t using many of it features. Our current toothbrush has the basic features we needed to get a great result and bought it at a fair price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: schemmy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replace our old style toothbrush with the new 4100 series toothbrush and really like the improvements. Less bulky then the old style and easier to maneuver around. Recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Reds9i20
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I gave it 5 stars because it is so easy to handle and my teeth feel amazing after each use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TKL1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first electric toothbrush so it has taken some getting used to. Once I learned how I need to hold it and move it across my teeth it got easier. I notice an improvement in the whiteness of my teeth already
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chugun
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans well and tells when to stop brushing. What else could you ask for?
Written by a customer while visiting philips.com
Posted by: sarahla
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] its the best toothbrush!!! will definitely be ordering it again & the customer service was amazing!!!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ChuckIt
Verified Purchase:Yes
[This review was collected as part of a promotion.] I expected a lot from this toothbrush after my dentist told me it was "the best." It's not working out for me. The brush head that comes with it is too narrow and doesn't clean my teeth effectively. Even worse (really!) is the high pitched whine that comes with the "sonic" feature. Some sounds cause pain in my left ear, and that noise from the toothbrush is very uncomfortable, especially if the stem of the brush attachment happens to touch a tooth while I'm brushing. OUCH!
No, I would not recommend this to a friend.
Response from philips.comBy Kiran Shivshankar, Philips Consumer Care, November 6, 2023
Hi ChuckIt,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Sonicare toothbrush. We recommend that you remove the brush head from the handle. Turn on your toothbrush. The original Philips Sonicare brush heads are recommended. Brush heads that are not original may produce more noise than original brush heads. If your toothbrush is making an unusually loud noise, it could be due to a loose brush head. Check that the brush head is securely attached to the handle and not loose. A small gap will remain between the handle and the brush head due to vibration.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Sonicare toothbrush. We recommend that you remove the brush head from the handle. Turn on your toothbrush. The original Philips Sonicare brush heads are recommended. Brush heads that are not original may produce more noise than original brush heads. If your toothbrush is making an unusually loud noise, it could be due to a loose brush head. Check that the brush head is securely attached to the handle and not loose. A small gap will remain between the handle and the brush head due to vibration.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dalvinn
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great toothbrush…easy to use and helps with gum recession. Provides a great cleaning and love having it!
I would recommend this to a friend!
Written by a customer while visiting philips.com