Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Passonit
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was surprised this does not have enough power. I don’t feel clean after using it.
Written by a customer while visiting philips.com
Posted by: Vivvyg
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel clean and it lasts all day! Charge also lasts many days.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Allli
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Use this item several times a day.
Find very easy to use and keep charger on bathroom counter
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ezel256
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wish it came with the better brush heads and also Wish other brush heads weren’t so high priced. Overall great brush though, totally recommend and holds great charge, I’ve only had to charge it once in an almost 2 month span. Definitely recommend
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It works better than any toothbrush I've ever had.
on December 12, 2023
Posted by: Rubyanna
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It really cleans my teeth! It's hard to believe but it really works.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Romeo001
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to get used to the power on this model, making sure not to push too hard on my tender gums. All good now.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Somedudeinohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well, charges easily. Was able to request a a charger without issue
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dayno1220
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like everything, price goes up and quality goes down. This feels cheap in my hand. NOT the quality of old. Does not vibrate or clean my teeth as well in the same 2 minutes as my previous one. That mixed with the outrageous pricing of the
replacement heads is proving this may be my last go around with Philips.
replacement heads is proving this may be my last go around with Philips.
I would recommend this to a friend!
Response from philips.comBy Simran Maxwel, Philips Consumer Care, December 12, 2023
Hi Dayno,
Thanks for sharing your feedback with us. We're sorry to hear that you're facing a performance issue with your Philips Sonicare 4100 Series Sonic Electric Toothbrush.
This is not the experience we wish you had. We will share your feedback with our product development team to help improve your experience in the future.
We suggest you try these recommendations to see if you can fix the issue. Around the power button, toothpaste residue may accumulate.
We recommend cleaning the power button and the surrounding area with a damp cloth. A not fully charged toothbrush battery might need more power to make the toothbrush vibrate. We recommend charging it for at least 24 hours.
If your toothbrush won't fully charge, try a different outlet. Your toothbrush might not charge if there is a bad power supply connected to the charger.
If your toothbrush powers on and the battery light indicators are lit, but there is no vibration, your toothbrush has internal damage. We recommend you request an online repair or exchange. We hope this information was helpful.
If the issue persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thanks for sharing your feedback with us. We're sorry to hear that you're facing a performance issue with your Philips Sonicare 4100 Series Sonic Electric Toothbrush.
This is not the experience we wish you had. We will share your feedback with our product development team to help improve your experience in the future.
We suggest you try these recommendations to see if you can fix the issue. Around the power button, toothpaste residue may accumulate.
We recommend cleaning the power button and the surrounding area with a damp cloth. A not fully charged toothbrush battery might need more power to make the toothbrush vibrate. We recommend charging it for at least 24 hours.
If your toothbrush won't fully charge, try a different outlet. Your toothbrush might not charge if there is a bad power supply connected to the charger.
If your toothbrush powers on and the battery light indicators are lit, but there is no vibration, your toothbrush has internal damage. We recommend you request an online repair or exchange. We hope this information was helpful.
If the issue persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com