Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
3
Doesn’t work as well as I had expected. I went bac
on December 28, 2023
Posted by: Ziffer
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn’t work as well as I had expected. I went back to using my regular brush
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Alicie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the travel toothbrush because my home toothbrush works so well. However, I found that the travel toothbrush did not have enough power even when fully charged.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Lollie D
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had a couple of months- but suddenly the vibration’s intensity disappears. It comes and goes now.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, December 30, 2023
Hi Lollie,
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are facing a vibration issue with your toothbrush.
Please note that all our sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are facing a vibration issue with your toothbrush.
Please note that all our sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Bailey1111
Verified Purchase:Yes
Had the competition electric toothbrush. Finally needed the replace. The vibration versus the rotation, vibration wins. Best feature, no liquid runs inside the brush head down on the handle. This alone makes it the winner!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Clean teeth77
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A sonic care was recommended by my dentist and after reviewing the plethora of models available I went with the 4100. It was affordable, simple, yet very effective.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anniej
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how lightweight the brush is and the good fit of the brush head. It does need frequent removal of the brush head to make sure the contact is clear, otherwise the vibration is lessened quite a bit.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Good, not as well as my first model, a higher one
on December 25, 2023
Posted by: Gee Bee hi hi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Push button harder to use, and not as efficient. Wish I had gotten other one.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Dixie Boo
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven't yet used this toothbrush because I do not have a plug in my bathroom that fits a USB. I haven't been able to find an adapter that will fit into my bathroom plug. Why don't you include the adapter with the product so we can use it after purchase?
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, December 27, 2023
Hello Dixie,
Thank you for your valuable feedback. We're sorry to hear that you are not happy about not receiving the adapter with your new Philips Sonicare 4100 Series Toothbrush.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or multiple USB wall adapters.
We will continue supplying USB charging cables with the product that can be used with a USB power adapter. However, if you do not have an adapter, you can get one for free from the following link: https://www.usa.philips.com/c-w/support-home/adapters.
If you need further assistance, please feel free to reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for your valuable feedback. We're sorry to hear that you are not happy about not receiving the adapter with your new Philips Sonicare 4100 Series Toothbrush.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or multiple USB wall adapters.
We will continue supplying USB charging cables with the product that can be used with a USB power adapter. However, if you do not have an adapter, you can get one for free from the following link: https://www.usa.philips.com/c-w/support-home/adapters.
If you need further assistance, please feel free to reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com