Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Lynnie2
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to replace my old one, I tried another brand and I didn't like it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
3100
on January 10, 2024
Posted by: Sblack
I’ve had 2 3100 series and the button breaks and you can’t turn it on anymore. Not sure how long it should last. Maybe 3 years is good?
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, January 10, 2024
Hi there,
Thank you for taking the time to share your review with us. We are sorry to hear about your experience with the Philips Sonicare 3100 Series. This is not the experience we wish you had.
We request that you get in touch via Social Media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We are sorry to hear about your experience with the Philips Sonicare 3100 Series. This is not the experience we wish you had.
We request that you get in touch via Social Media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Monkeybutt
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush does a great job on my teeth but the head keeps coming off during brushing!!!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Shady Lady.
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this toothbrush, it's great for my gums as well. My teeth feel very clean after brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
USB connection a nuisance
on January 9, 2024
Posted by: BarbC
Gender:Female
This required a USB block to connect to the wall, 8 times the plug size, which can interfere with a nightlight being connected to the same outlet, adds extra material to landfills. Sonicare saved money but l would choose something else next time.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Redbud
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel so clean and mouth invigorated. Takes some getting used to. I can’t imagine being without my Phillips toothbrush.
I’ve just spent about an hour searching and re-searching the manual to figure out why my toothbrush suddenly has extra beeps after I finish brushing. Never did find out what it’s trying to tell me. Manual is awkwardly written. A simple “beep code” would raise my rating to 5 stars.
I’ve just spent about an hour searching and re-searching the manual to figure out why my toothbrush suddenly has extra beeps after I finish brushing. Never did find out what it’s trying to tell me. Manual is awkwardly written. A simple “beep code” would raise my rating to 5 stars.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Benny beagle
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great brush. However, the handle gets slippery when brushing and sometimes, slips from my hand. Feels like it needs some grooves instead of the smooth plastic. That's why I gave it a 4 rating.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Quickdraw12
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush is as advertised. It seems to work well and do the job. I will find out how well when I see the dentist. There was a free brush head offer with the toothbrush. Philips website rejected the code, so no free brush head. Looking at the available brush heads none list the 4100 series as compatible. Makes determining which brush head to buy a bit tricky. Otherwise the toothbrush is fine.
I would recommend this to a friend!
Written by a customer while visiting philips.com