Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Christa01
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] You could make it easier to replace heads (like Quip does)
I would recommend this to a friend!
Response from philips.comBy Parvez Ansari, Philips Personal Care, March 3, 2024
Hi Christa01,
Thank you for sharing your review with us. We are sorry to hear that you are having difficulties attaching your Philips Sonicare Toothbrush head to the handle. Please go through the below points on how to attach the toothbrush head to the handle, hassle-free, in two simple steps. 1. Hold the brush head with the bristles pointing in the same direction as the buttons on your toothbrush. 2. Push the brush head firmly on the toothbrush until you feel a slight click. Please make a note that there will be a small gap between the brush head and the toothbrush handle, which is normal and necessary. The brush head must be able to move to create the right amount of vibration.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your review with us. We are sorry to hear that you are having difficulties attaching your Philips Sonicare Toothbrush head to the handle. Please go through the below points on how to attach the toothbrush head to the handle, hassle-free, in two simple steps. 1. Hold the brush head with the bristles pointing in the same direction as the buttons on your toothbrush. 2. Push the brush head firmly on the toothbrush until you feel a slight click. Please make a note that there will be a small gap between the brush head and the toothbrush handle, which is normal and necessary. The brush head must be able to move to create the right amount of vibration.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Cathy62
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product I purchased in November of 23.I returned product February of 24. It stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ecike
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still in the testing process need more time to evaluate this product
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Marda50
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans my teeth very well. The two speeds are great.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cab45
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans your teeth, and gives your whole mouth the feeling of professional dental cleaning. Love the automatic timer and pressure sensor. Only thing is the brush head could be a bit bigger to clean more than one tooth at a time, like a manual toothbrush size.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: AlbanyDog
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The new toothbrushes just don’t seem to have the same power and vibration, and our teeth do not feel as clean.
We purchased 2 different models.
We purchased 2 different models.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Marie5219
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how the product operates and that it holds a charge for a long time but the toothbrushes that came with it are just too small!!! From tip to tip they are 3/4 inch long and the bristles are in a very pointed arrangement on each end of the brush so there is maybe 1/2 inch or less really effective brush!!
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, March 1, 2024
Hi Marie,
Thank you for taking the time to share your review with us regarding the Philips Sonicare Toothbrush.
We're glad to hear that you love how the product operates and its long-lasting charge. Your feedback regarding the size and effectiveness of the toothbrushes is valuable to us. We'll make sure to pass this along to our product development team for future consideration.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for taking the time to share your review with us regarding the Philips Sonicare Toothbrush.
We're glad to hear that you love how the product operates and its long-lasting charge. Your feedback regarding the size and effectiveness of the toothbrushes is valuable to us. We'll make sure to pass this along to our product development team for future consideration.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jenny-Jenny
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush gets my teeth really clean all over. I still have my wisdom teeth and I can clean all around them. I live the size of the brush head. It gets to all the nooks and crannies.
I would recommend this to a friend!
Written by a customer while visiting philips.com