Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Racquetman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love my Sonic toothbrush that I had for a year. Then I was having problems with it, and called the Warranty department and was sent a new one. I've had my replacement for a couple of months, but now sometimes it doesn't turn on, when I go to use it, when pushing the on button and sometimes, when brushing my teeth, if I push pressure on my teeth with the brush, the motor stops, then turns back on. Don't know if I was sent a refurbished one, but now I'm having issues again. Love this toothbrush when it works.
I would recommend this to a friend!
Response from philips.comBy Parvez Ansari, Philips Personal Care, March 6, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that your Philips Sonicare Toothbrush is not working properly as it should be. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear that your Philips Sonicare Toothbrush is not working properly as it should be. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: KCox
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush is my favorite of all time. I love that it divides your teeth into 4 sections and changes sound to let you know when to switch to the next area. I bought refill brushes so I always have a back up. I also love the pink color.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Clean teeth 2.0
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] ℹ recently upgraded from lower model .. more powerful motor leaves teeth clean smooth feeling , every time five stars
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Lee48326
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is 3rd Phillips sonicare toothbrush, would purchase again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The vibration is very light, not like my old Sonic
on March 6, 2024
Posted by: Race Car
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The vibration is very light compared to my old Sonic?
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Great product…great features…fantastic results!
on March 6, 2024
Posted by: RanchGuy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recommended by my dentist. After only 6 weeks of use my My Sonicare 3100 is already showing positive results as opposed to manual brushing. My dental hygienist thinks so too. She spent less time and effort on my last cleaning just a few days ago. And she is a Sonicare user also! Great product with fantastic results!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SalPal
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new electric toothbrush my teethe look whiter and definitely feel cleaner! I am so happy I purchased it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MCK55
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the timing on the toothbrush, I use to sing to myself for time but now I know I’m getting the full 2 minutes.
I would recommend this to a friend!
Written by a customer while visiting philips.com