Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
1
It's getting returned - stupid USB charging!
on April 7, 2024
Posted by: NotGoodPhilips
It needs a standard plug. Stupid decision to have USB charging, save me the sanctimony about saving the planet by going with a USB.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, April 11, 2024
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare Toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare Toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Happy Girl 8
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does take a bit of getting used to using the Philips toothbrush, but once you get the knack, you will never go back! It feels like a professional dentist cleaning every day!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: KleenGrillz
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how clean my teeth feel! I wish I had gotten one to use sooner!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Phillips is easy to use. Instructions are clear.
on April 6, 2024
Posted by: Fiona1972
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this rating because I have been using this product for 3 years and it has worked well. My checkups at the dentist have improved, especially the tarter buildup.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Monalisa1213
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is not my first Philips toothbrush. I have had many over the years. I purchased this one as a backup/travel brush. It is a basic brush but has a sensor telling you when you brush to hard which I love. It is a affordable option that works well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Squeaky 1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist always tells me I have good dental home care. I've used Sonic toothbrushes for years and that is the reason for the good checkups. Nice small handle and easy to grip as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
On Button failed
on April 5, 2024
Posted by: Nala2015
Gender:Female
Had their Diamond toothbrush - failed. Bought this one - failed. Both lasted just a year to 15 months. I like their toothbrushes - but the quality is just so bad for the money we pay!
This one probably would have worked for much longer - if not the rubber on the on button would have dissolved and cause the on button to fail. How ridiculous! You guys saved maybe a penny on the rubber on an otherwise good toothbrush. I am really upset about such arrogance and saving for the sake of saving, not with the customer in mind. Well, forget it. We - the customers - do not count anyhow.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, April 5, 2024
Hi Nala,
Thanks for taking the time to share your review regarding the Philips Sonicare Toothbrush. Your feedback is invaluable to us in our continuous efforts to improve our products. We are sorry to hear about your experience with the toothbrush.
For assistance, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for taking the time to share your review regarding the Philips Sonicare Toothbrush. Your feedback is invaluable to us in our continuous efforts to improve our products. We are sorry to hear about your experience with the toothbrush.
For assistance, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Kelli BaNelli
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was Leary at first, but the directions said it would take some getting used to and the speed of vibration is even set lower by the factory for a few brushes to help with getting used to. Now that I have gotten used to it, I really like it, my teeth definitely feel cleaner. When I travel, I don’t take it with me travel, and really miss it and am happy to return to using it when I get home. My dentist recommended it, and I have to say, as skeptical as I was, it was a great idea!
I would recommend this to a friend!
Written by a customer while visiting philips.com