[This review was collected as part of a promotion.] The tool has a mind of its own, and never sure what speed from "easy start" to vigorous brushing will come forth. When I have time, am going to call to make a complaint. The tool is too expensive to just throw out and the dental hygienist who recommended the sonic phillips said there were alternatives.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, May 12, 2024
Hi there,
Thank you for sharing your review, and we're sorry to hear that your Philips Sonicare 4100 Series is not working as expected. In this case, we would request that you contact us via social media so we can assist you further. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Overall, I like the product.I have bought a few of the similars over the years, and generally satisfied with the quality. But One thing that I do not like the most - not environmental friendly because the customers like me can not change the battery ourself and have to throw the entire unit away when the battery is dead, but otherwise the units were still working fine
[This review was collected as part of a promotion.] I have been using for almost a month now. I love the two settings and how long it keeps its charge!
[This review was collected as part of a promotion.] I had an old phillips for years thought I should get a new one. This new one will not even hold a charge long enough to brush your teeth. looks like garbage to me
No, I would not recommend this to a friend.
Response from philips.comBy Parvez Ansari, Philips Personal Care, May 9, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that your Philips Sonicare is not charging as it should be. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] I had 2 other Phillips Electric Toothbrush that stopped working after 5-6 years. I picked the 4100 due to it's features.
[This review was collected as part of a promotion.] I use both the oral B electric brush and this Phillips brush. The oral B gives a more vigorous brushing and the Phillips is more gentle. Brushing with both provides the best result.