Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Pattypooh
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product has many features and works great to get your teeth clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Terrible quality in all Philips sonicare brushes!
on July 25, 2024
Posted by: Ralphhimself
Gender:Male
This is my third brush. They last right about a year and they break. And if it's over the 1 yr warranty you're screwed. Just cheap junk. They are great when they wor, till they don't. This 4100 turns in and vibrates but the brush no longer moves. Had it a year and two weeks! Built in obsolescence I suppose like everything else these days. I'll find another brand.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, July 25, 2024
Hi there,
Thank you for writing your review. This is not the experience we wish you to have with your Philips Sonicare Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook
(@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us
via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. This is not the experience we wish you to have with your Philips Sonicare Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook
(@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us
via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great product, worth the price and the quality is.
on July 24, 2024
Posted by: Voochie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with my Sonicare brush. It’s lightweight and easy to hold. The handle is a great weight for older people to hold onto and use properly.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ti P
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Honestly really don’t like this toothbrush. This is my second sonic care toothbrush and I liked the first better. The first one I have was the 2100 and despite it only having one setting it was way more powerful than the 4100 even with the 4100 having 2 different settings.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, July 25, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Sonicare 4100
on July 23, 2024
Posted by: henny penny
Gender:Female
My toothbrush failed within 3 or 4 months of purchase. Complained to Sonicare and without any questions asked, they promptly sent me a new one. Great service!
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Nimrodo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans well, easy to use. Replacement heads expensive.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sparerib
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second purchase of this product from your company.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: AyJay
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] An electric toothbrush is so much better than standard, if used correctly. I have had other Sonic brushes in the past and they are a good product. The only concern I have is the on/off button is not too easy to distinguish. Other version had a deeper button that was easy to find. Otherwise, the current model is slim and nice.
I would recommend this to a friend!
Written by a customer while visiting philips.com