[This review was collected as part of a promotion.] I have been using Sonic for 20 some years. All I have ever used in an electric toothbrush. Love the easier way to charge. Lasts longer than the old ones. It is slimmer too. Easier to grip when you have arthritis.
[This review was collected as part of a promotion.] New model is much easier to operate. New on off switch design is more convenient than the earlier model. Also features advancement in charging time.
[This review was collected as part of a promotion.] I like the two speeds of the toothbrush and the amount of time that it holds a charge. The only thing I dislike is the round handle. It makes it harder to get the correct orientation when changing positions brushing. Would prefer something like a hexagon shape.
The on/off button broke within a few months of owning the toothbrush. The rubber bit tore and came off. Tried to fix it with tape, which worked for awhile but wasn’t waterproof. Within a year it stopped working all together.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, September 7, 2024
Hi Jerry,
Thank you for writing your review and we are sorry to hear about your experience with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.