Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: DJref
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush is excellent. Love the auto timer. Leaves my teeth feeling clean and fresh.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased to replace a sonic that I have had for years and seemed to be slowing up. This one is much more lively and refreshing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TimmyTee
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush is compact yet powerful. I like the two speed option and timer. Brush cleans thoroughly and efficiently.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Grateful Glenn
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] For the first time I am brushing for the required two minutes. The timer is such a great feature.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Me and me
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best on market easy to use. Gets teeth clean. Nice features
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
USB Charger ONLY - Very disappointed
on November 7, 2024
Posted by: anonymous2024111
I bought a new one as it was time and was very disappointed that you did not include a new wall plug, instead it's USB to charge. I don't keep a USB block in my bathroom, why would you do this???
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, November 12, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that you are not satisfied with our decision to not provide a charger with your Philips Sonicare 4100 Series Toothbrush.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or more USB wall adapters. We will continue supplying USB charging cables with the product that can be used with a USB power adapter.
If you already own a USB power adapter, please ensure that it is certified and meets safety standards, ideally from a trustworthy brand. The safety standards for safe charging are as follows: Input voltage: 100-240V; Output voltage: 5V; Power output: 1A or higher. If you want to use or charge your product in a moist environment, such as in the bathroom, always use a splash-proof (IPX4) rated adapter.
If this does not help or if you need any further assistance, we kindly ask you to reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear that you are not satisfied with our decision to not provide a charger with your Philips Sonicare 4100 Series Toothbrush.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or more USB wall adapters. We will continue supplying USB charging cables with the product that can be used with a USB power adapter.
If you already own a USB power adapter, please ensure that it is certified and meets safety standards, ideally from a trustworthy brand. The safety standards for safe charging are as follows: Input voltage: 100-240V; Output voltage: 5V; Power output: 1A or higher. If you want to use or charge your product in a moist environment, such as in the bathroom, always use a splash-proof (IPX4) rated adapter.
If this does not help or if you need any further assistance, we kindly ask you to reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Yots
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was using a battery operated toothbrush, but wow, this one is so much better, will never go back to the other kind
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: GriffIV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very quiet, but weak compared to previous model we had
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, November 20, 2024
Hi there,
Thank you for writing your review with us. We are sorry to hear about your experience with your Philips Sonicare 4100 Series. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=Philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review with us. We are sorry to hear about your experience with your Philips Sonicare 4100 Series. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=Philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com