Customer reviews from Zwilling.com
ZWILLING - Madura Plus Ceramic 11-inch Aluminum Fry Pan Ceramic Nonstick - Black
Average customer rating
1 out of 5
1
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product. 
(
0 out of 2
)
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Customer Reviews for ZWILLING - Madura Plus Ceramic 11-inch Aluminum Fry Pan Ceramic Nonstick - Black
Customer Rating
1 out of 5
1
Defective?
on August 10, 2026
Posted by: Jl79
Verified Purchase:Yes
This is the third time I’ve purchased this model of pan, the first two were great and lasted years. This one lasted about two weeks before the non-stick stopped working. Everything sticks to it now.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, August 11, 2026
Thank you for sharing your feedback with us.

This pan is designed to provide reliable nonstick performance, easy food release, and convenient everyday cooking. Our Customer Care team will reach out to you directly to learn more about your experience and assist you further. We truly appreciate your continued trust in ZWILLING and the opportunity to make this right.
Written by a customer while visiting Zwilling.com
Customer Rating
1 out of 5
1
Non stick chipping and flaking off
on March 24, 2026
Posted by: Nkouri
The non stick is chipping and flaking. Expected more durability but it’s the same as any cheap non stick pan
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, March 25, 2026
Thank you for sharing your feedback with us. We’re very sorry to hear about your unsatisfactory experience, and we’d appreciate the opportunity to make things right.

Please reach out to our customer support at hello@zwillingus.com and we would be more than happy to look into this matter for you.
Written by a customer while visiting Zwilling.com