Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer and 515 CFM Leaf Blower Combo, 3.0Ah Battery, 65W USB-C Charger - Green
Customer Rating
5
Light weight,small,gets the job done!
on May 24, 2023
Posted by: Sportsgal501
from Bronx,NY
Gender:Female
Purchased this one to replace the 60v 13" cordless 2.0ah we bought last Spring.A little heavy but worked flawlessly until this April for the first trim, somehow the feed for the spool got messed up.
We opened it up thinking it would be an easy fix but nope.We have an electric trimmer that we have used for four years and was totally stumped by the Greenworks one,we ended up throwing the tool away and ordered this newer,smaller version.
If you have a small yard or garden,this will work in cutting the lawn as well as trimming the sides.
The only issue was the spool that is installed,it cut itself off at least four times,were we ended up taking it out and using our other brand's .065-inch single line spool instead.
It took 45 minutes (due to the spool issue) to finish but it still has one bar left of energy on the battery.
Unit its light and easy to handle. Edger function works of, would be better if it had a wheel to support the unit while edging. Documentation is fair, both in assembly and not easy to determine what to order for spare spools. Shouldn't have to call to find out what to get.
It works great for trimming vines and light edging. If you will use in lieu of a metal blade edger (I use both but don't have a massive yard), you may want to consider a larger model that allows line to extend further.
The bump feed gets stuck routinely and the strength of the tool is fairly weak. I gave it one season to win me over, but it never did. I will be purchasing a new trimmer next year.
Response from greenworkstools.comBy Greenworks, Customer Care, September 29, 2022
Hello JLH4119,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Bump feed getting stuck, check that the guard is cleared of debris. Build up debris on the underside of the guard may prevent the line from cutting at its full potential. Ensure the cutting blade located on the underside of the guard is exposed, clean and clear of debris. If the blade is dull sharpen or replace the cutting blade. This will allow your trimmer line to work more effectively. We hope this tip helps! If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS). We look forward to hearing from you.
It's quiet, has good battery life, and cuts very well. My only complaint is that it's somewhat difficult to keep the spinning mechanism off the ground 100% of the time so it scrapes against the ground. There is no guard and the material is just plastic so mine quickly wore through the plastic leaving the spinning mechanism partially exposed. Also, it's basically just a weed wacker, and while it's a very nice weed wacker, the edging function is not really that functionally. The metal bar to help guide the edging is very flimsy and often comes off and doesn't penetrate the soil very easily. I end up edging just as I would work a normal weed wacker. In summary, purchase if your are looking for a very solid weed wacker and don't care about the edging function.