Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer and 515 CFM Leaf Blower Combo, 3.0Ah Battery, 65W USB-C Charger - Green
Average customer rating
4.3
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
184
4 Stars
48
3 Stars
10
2 Stars
19
1 Star
15
88%of customers recommend this product.
(
204 out of
232)
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer and 515 CFM Leaf Blower Combo, 3.0Ah Battery, 65W USB-C Charger - Green
Customer Rating
5
Great Lightweight Trimmer - a few assembly issues
on September 9, 2025
Posted by: SusanH
from Cary NC
Gender:Female
[This review was collected as part of a promotion.] Since I already have a 24V hedge trimmer I bought the string trimmer only for a good price. Assembly was ok except for (1) wasn't sure whether to remove the rubber thingies that evidently just kept the shaft from scraping when disassembled for shipping (you need to do this) and (2) sticking the shaft parts together required a little bit of effort (hint - I used rubber gloves to better grip). Once assembled, it's easy to use - starts easily, battery inserts great. I think it does a fair trimming job if you're not doing a wide swath. If you're doing a lot of trimming over a large area, maybe a larger size (this is 10" - bigger than my previous 9" trimmer that was 34 years old and had a cord). Not sure how long the battery lasts - I trimmed for about 20 minutes and it was still going strong.
Pros: Cost-Saver, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more gas trimmers here.
on September 7, 2025
Posted by: DevilPirateJD
Gender:Male
[This review was collected as part of a promotion.] Great trimmer that has plenty of power and isn't hard on batteries. I like being able to swap battery with other tools and plan to build up my collection of the 24v system. I normally like gas powered equipment but there is no denying how easy it is to swap in a battery and go. Having more than one battery means I can have one on charge if needed and don't have to stop longer than a few seconds though I don't have to with this setup, just a little over half acre to trim and around buildings, garden with no issues on one small battery. Cuts normal grass with no effort and weeds don't slow it down much at all. It's also lighter weight than the old gas powered ones I had before so it saves my back a bit there.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Silent Type
from Bardstown, Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Satisfied with the trimmer. It has taken awhile to get the adjustments set to fit my stature. Good quality.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Features and Light
on August 24, 2025
Posted by: Duckie Love
Gender:Female
[This review was collected as part of a promotion.] I received this for my 60th birthday and I couldn't be any happier.. I absolutely love this trimmer. I'm a tiny woman and this fits me super well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor string feed
on August 20, 2025
Posted by: Reynolds Revival
from Yukon, OK
Gender:Female
Bought this hoping that the "self feed" vs "bump feed" would work better. Does not. I still have to stop, open the cap, advance the string, etc. The single battery doesn't last through my front and back yard. Tried to purchase a second battery in store but they didn't carry it.
Response from greenworkstools.comBy Greenworks, August 21, 2025
Hello Reynolds Revival.
We are sorry to hear that your experience with the 24V 12" String Trimmer & Edger has not met your expectations. The auto-feed system is designed to advance the line automatically when the trigger is released and engaged, but if the line is not feeding properly, it may be due to how the spool is wound or if the line is stuck. Making sure the line is wound tightly and not crossed over itself can often improve performance.
Regarding runtime, the included 2.0Ah battery typically provides up to 20–30 minutes of use, depending on grass type and trimming conditions. For larger yards, many users find it helpful to keep a spare battery on hand. Additional 24V batteries are available directly through our website at www.greenworkstools.com, as well as through authorized retailers such as Amazon, Lowe’s, and Home Depot.
We appreciate your feedback, as it helps us continue improving our tools. If the auto-feed continues to give you trouble, please reach out to our support team so we can help troubleshoot or explore warranty options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. 9AM and 5PM EST, SAT - SUN. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change without notice.
Thank you for choosing Greenworks.
We are sorry to hear that your experience with the 24V 12" String Trimmer & Edger has not met your expectations. The auto-feed system is designed to advance the line automatically when the trigger is released and engaged, but if the line is not feeding properly, it may be due to how the spool is wound or if the line is stuck. Making sure the line is wound tightly and not crossed over itself can often improve performance.
Regarding runtime, the included 2.0Ah battery typically provides up to 20–30 minutes of use, depending on grass type and trimming conditions. For larger yards, many users find it helpful to keep a spare battery on hand. Additional 24V batteries are available directly through our website at www.greenworkstools.com, as well as through authorized retailers such as Amazon, Lowe’s, and Home Depot.
We appreciate your feedback, as it helps us continue improving our tools. If the auto-feed continues to give you trouble, please reach out to our support team so we can help troubleshoot or explore warranty options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. 9AM and 5PM EST, SAT - SUN. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change without notice.
Thank you for choosing Greenworks.
Written by a customer while visiting greenworkstools.com
Posted by: PJA53
from Myrtle Beach, SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight and easy to use. The perfect trimmer for my half acre grassed lot. A single line for trimming concerned me , but it does a great job even along the concrete driveway . The automatic line feed works reliably. Battery time is more than enough for driveway , street edge, flower beds around the complete house, and five tree beds.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quick turn around and quality product
on August 1, 2025
Posted by: sisco1364
from DeRidder, LA
Gender:Female
[This review was collected as part of a promotion.] I reached out through the website to find a specific part. They quickly responded with a link to purchase the product needed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Versatile and easy to use.
on July 28, 2025
Posted by: ch5mk
from Gilbert AZ
Gender:Male
[This review was collected as part of a promotion.] Great Trimmer! Works really well in tight spaces and the pivot head and roller makes edging a breeze.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com