Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer and 515 CFM Leaf Blower Combo, 3.0Ah Battery, 65W USB-C Charger - Green
Customer Rating
5
Love Greenworks Products
on November 25, 2025
Posted by: ED82
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] Just received the String Trimmer and Edger. I tested it out. The Line Guard Comes out too far to my liking. I couldn't get up close enough to what needed Trimming for the String, so I removed the Line guard.
[This review was collected as part of a promotion.] Doesn’t auto feed. Previously reported I to Greenworks.
Pros: Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 3, 2025
Hello Jeff1234. We are sorry to hear that your auto-feed trimmer is not feeding properly. For optimal performance, make sure the spool is wound tightly with the correct line size, and that the spool cap is fully seated. Any misalignment or damage to the spool can prevent the auto-feed mechanism from working. If the issue persists, please contact our support team for troubleshooting or replacement options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
[This review was collected as part of a promotion.] I've only used the trimmer a couple of times since I purchased it, but it works as intended. It is powerful and the battery life is excellent. Well done!