Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer and 515 CFM Leaf Blower Combo, 3.0Ah Battery, 65W USB-C Charger - Green
Average customer rating
4.3
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
184
4 Stars
48
3 Stars
10
2 Stars
19
1 Star
15
88%of customers recommend this product.
(
204 out of
232)
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer and 515 CFM Leaf Blower Combo, 3.0Ah Battery, 65W USB-C Charger - Green
Posted by: JMarti
from NJ
Gender:Male
Verified Purchase:Yes
Works great, very fast rotation, light and effective. I use a larger battery that came with the chainsaw.
Written by a customer while visiting greenworkstools.com
Posted by: MariaP
Gender:Female
Verified Purchase:Yes
The battery does not last long so I use my hedge trimmer battery as back up to finish the job
Written by a customer while visiting greenworkstools.com
Posted by: B Turnage
from Florida
Gender:Female
Verified Purchase:Yes
I am a huge fan of Greenworks products. However, the string seems to have lasted through only two trimmings. My thought is I’ve had to edge quite a bit, and with the tough Florida weeds/grass, that might be the problem.
The battery has not come close to dying with with usage.
No gas, or oil is the absolute best for our Earth!
The battery has not come close to dying with with usage.
No gas, or oil is the absolute best for our Earth!
Written by a customer while visiting greenworkstools.com
Posted by: MGen
from Ann Arbor, MI
Gender:Female
Verified Purchase:Yes
It’s very lightweight and easy to carry while trimming. It got the job done for our small yard but took much longer than I expected, yet the battery never ran low.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Cary , NC
Gender:Female
Verified Purchase:Yes
it is a great edger / trimmer , but the one we received had issue with the auto spool dispenser , so had to return . The trimmer is lightweight and easy to use . It uses single battery and charges. pretty quick .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don't waste your money on this!
on August 3, 2022
Posted by: KentJD
from Chicago, IL
Gender:Male
I got this trimmer as a deal with my GW mower. The convenience and freedom of going cordless was very appealing. However, from the time of its very first use, this piece of crap has been nothing but frustrating. No matter how many times you bump the spool (pro tip...DO NOT BUY A BUMP TRIMMER!) the dual lines constantly end up retreating inside the trimmer causing you to have to constantly stop, open up the spool, and reset them, only to have it happen again minutes later. I have read and re-read the manual, watched countless videos, and attempted to fix this thing numerous times to no avail. Bottom line...it's JUNK, plain and simple.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 4, 2022
Hello there,
We're sorry you're having issues with the line feed on your GreenWorks string trimmer. If the line keeps retreating back into the spool housing this may indicate the line is snapping at long lengths and the spool has been wound the wrong way.
First, always have the guard on the unit. There's a blade on the guard that helps to maintain the length of the line.
Second, ensure you do not leave any line on the notches. The notches are design for storage and will prevent line feed if the line is not released from the notches.
Third, check and ensure you are winding both lines the correct way.
Hope this helps!
If you're still having issues, please contact us at 1-888-909-6757. We're happy to help.
We're sorry you're having issues with the line feed on your GreenWorks string trimmer. If the line keeps retreating back into the spool housing this may indicate the line is snapping at long lengths and the spool has been wound the wrong way.
First, always have the guard on the unit. There's a blade on the guard that helps to maintain the length of the line.
Second, ensure you do not leave any line on the notches. The notches are design for storage and will prevent line feed if the line is not released from the notches.
Third, check and ensure you are winding both lines the correct way.
Hope this helps!
If you're still having issues, please contact us at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Posted by: Edward L
from Green Bay
Gender:Male
Verified Purchase:Yes
Lightweight and easy to handle, I tend to use this more frequently than my 80V full sized string trimmer. While understandably less powerful than its counterpart, it's enough to get most trimming around the house done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jiff
Verified Purchase:Yes
Only issue is lack of battery life. Previous model had a much larger and longer lasting battery
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com