Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer Kit, Auto-Feed, 2.0Ah USB-C Battery, 30W USB-C GAN Charger - Green
Average customer rating
4.3
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
188
4 Stars
51
3 Stars
11
2 Stars
20
1 Star
15
88%of customers recommend this product.
(
209 out of
238)
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer Kit, Auto-Feed, 2.0Ah USB-C Battery, 30W USB-C GAN Charger - Green
Customer Rating
5
Hard worker for battery powered!
on November 17, 2020
Posted by: shayk88
from Florida
Gender:Female
[This review was collected as part of a promotion.] My favorite feature of this Greenworks cordless string trimmer is how lightweight it is. It's surprisingly strong for a battery operated yard tool. The battery lasts longer than one whole yard (front and back). Half an acre total here. The packaging and instructions made it quick to set up (couple mintues). I recommend to anyone with a yard!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works amazing
on November 16, 2020
Posted by: Shemar
[This review was collected as part of a promotion.] I charged it for 24 hours like on the instructions. It worked great lasted a very long time. I didn't need to recharge it to finish my front lawn. It cut the grass very nicely. I like the feel of it and it wasn't very heavy. Overall a great quality product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great!
on November 13, 2020
Posted by: brooke17
[This review was collected as part of a promotion.] We replaced our previous gas powered trimmer that recently broke with this one and are very impressed! It works great, its lightweight, and very quiet! Definitely makes it easier to get the job done well!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great lightweight battery powered string trimmer
on November 13, 2020
Posted by: jjreviews2020
from California
Gender:Female
[This review was collected as part of a promotion.] I tried Greenworks Tools - 24V CORDLESS 12" TORQDRIVE™ STRING TRIMMER W/ 2.0 AH BATTERY and feel its an excellent choice if you are looking for a battery operated (rechargeable) lightweight string trimmer. This was easy to set up and use. I think its great for small to medium sized string trimming jobs. I like that it does not make as much noise or smells as a traditional gas powered string trimmer. I will definitely be using this tool for future yard work jobs I'm doing at home. It works great and is really easy for me in particular to use. I recommend this highly if you want a string trimmer that does not need a cord or gasoline. I love that the battery is rechargeable and that the string trimmer is wireless. Its an excellent tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Little with a lot of power
on November 11, 2020
Posted by: Jari2011
from Lodi, Ca
Gender:Female
[This review was collected as part of a promotion.] Little with a lot of power!! I live on a ranch so there’s a lot of grass area that needs tending to. I used this in the back portion of my house and let me tell you that this cordless trimmer was amazing. It grabs all the weeds and things around the edge of the grass super quickly and gets them all the way down to basically nothing my grass has never looked better! Just be careful though because it is a very powerful little tool. its super lightweight as well which I love. nor hard on the hands and even has a extra handle for That precision cut your looking for.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jesse713
Verified Purchase:Yes
Light weight and trims very well. But when edging the string disappears nearly at point of contact. Not a good edger.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , November 24, 2020
Hello Jesse713
We are sorry to hear of the issues you are experiencing. The line often breaks when trimming around pavements, curbs, pots etc., this is because it tends to slap against the hard surface instead of soft growth and this can shear or abrade it rapidly. This is why it is important to just cut with the tip of the line. It still wears rapidly, but just a little bit at a time rather than in large pieces. A cutting knife at the perimeter of the guard on the trimmer keeps the line trimmed and prevents it hitting or extending beyond the guard. This knife should be sharp; otherwise it won't cut the line. If you notice this problem, you can sharpen it with a file, sharpening stone, or angle grinder.
If this does not resolve the issue, we would like to trouble shoot this issue further with you. Please contact us at info@greenworkstools.com or call us at 1-888-909-6757.
We are sorry to hear of the issues you are experiencing. The line often breaks when trimming around pavements, curbs, pots etc., this is because it tends to slap against the hard surface instead of soft growth and this can shear or abrade it rapidly. This is why it is important to just cut with the tip of the line. It still wears rapidly, but just a little bit at a time rather than in large pieces. A cutting knife at the perimeter of the guard on the trimmer keeps the line trimmed and prevents it hitting or extending beyond the guard. This knife should be sharp; otherwise it won't cut the line. If you notice this problem, you can sharpen it with a file, sharpening stone, or angle grinder.
If this does not resolve the issue, we would like to trouble shoot this issue further with you. Please contact us at info@greenworkstools.com or call us at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Happy in Florida
from Florida
Verified Purchase:Yes
This string trimmer is very powerful and so easy to use, no electric cords or gas needed. I
would say this is the best trimmer I have ever used!
would say this is the best trimmer I have ever used!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So easy to use!
on November 9, 2020
Posted by: Vicki D
from Nacogdoches, TX
Gender:Female
[This review was collected as part of a promotion.] I love that this trimmer is so lightweight and easy to use. It was a snap to put together, only two phillips screws to attach the guard, charge the battery, and you are ready to go! The adjustable shaft is a great feature, whether you are short or tall, this trimmer is for you. So far, I have seen great battery life, I get tired or finish before the battery gives out.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com