Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer Kit, Auto-Feed, 2.0Ah USB-C Battery, 30W USB-C GAN Charger - Green
Average customer rating
4.3
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
188
4 Stars
51
3 Stars
11
2 Stars
20
1 Star
15
88%of customers recommend this product.
(
209 out of
238)
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer Kit, Auto-Feed, 2.0Ah USB-C Battery, 30W USB-C GAN Charger - Green
Customer Rating
1
Tap Function to Release Line Works Very Inconsistently
on July 24, 2022
Posted by: MantaRayMysteria
Gender:Male
Overall the product is very cheaply built. The tap function did not work properly, took many, many taps to get the line to release. Had to tap hard a number of times and the twist lock of the arm broke, so the trimmer head would swivel around.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 25, 2022
Hello MantaRayMysteria,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I love my trimmer/edger combo!
on July 23, 2022
Posted by: Anonymous
from Sebastian, FL
Gender:Male
Quiet. Lightweight. Easy to maneuver. Easily stored. Takes up little to no space in my garage. Battery is long lasting. Easily changes from trimmer to edger and vice versa. I highly recommend the trimmer/edger combo
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BigR
from Michigan
Verified Purchase:Yes
This is our 4th Greenworks tool and just like all the others it delivers above and beyond all expectations. Only downside is the cheep string it comes with.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: SunnyD71
from Texas
Gender:Male
Verified Purchase:Yes
It is good, light weight. But I wish it has more power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Stu r
from Union NJ
Gender:Male
Verified Purchase:Yes
Works well. It light and powerful and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Klbshack
Verified Purchase:Yes
I love the light weight and the adjustable position option. Now, i look for places un the yard to edge.
Written by a customer while visiting greenworkstools.com
Posted by: Cathy p
from AuGres, Michigan
Gender:Female
Verified Purchase:Yes
Lightweight easy to use trimmer. I love this little trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: TomTheEngineer
from Northern Virginia
Gender:Male
Verified Purchase:Yes
This thing works great! No complaints, does what it should without fussing about.
Not too heavy, nice and maneuverable.
Not too heavy, nice and maneuverable.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com