Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
3
Instructions
on April 29, 2025
Posted by: Janet A
from Cave Springs, AR
Gender:Female
[This review was collected as part of a promotion.] I bought this earlier this month and it didn’t come with any instructions. It was simple until I got to the handles. Not sure what to do about the black gasket around the handle fitting on the one side. I am looking for instructions online. I am eagerly awaiting to get this in my yard. It looks very nice and sturdy.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 30, 2025
Hello Janet A We apologize that the machine did not come with instructions. We understand this may have caused inconvenience, and we are happy to provide you with a copy of the manual or answer any questions you may have. We have dedicated support or documentation section where you can find user manuals, tutorials, or FAQs on the products page. If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here Assembly guide (https://youtu.be/vOl0PJ6QBGc) How to attach side chute (https://youtu.be/x-7DeEMyapA) Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
[This review was collected as part of a promotion.] I have used corded mowers for many years. I had been hesitant to purchase a battery mower up until this point because of the size of my yard. Did not believe I could get a whole cut without a recharge. I decided to try out this mower since it came with 2 80V batteries. I could not be happier. It mulches so well, I have not needed to use the bag or side ejecting attachment. Would highly recommend.
[This review was collected as part of a promotion.] It was time to get rid of the gas mower and I'm glad I went with Greenworks. First off, the noise reduction was pleasant to my ears. Cutting power was equal to my gas mower and the run time was about double what I expected. I was a little concerned that the unit was lighter and might bounce when I pass over my numerous tree roots. But there was no problem there. It also had no trouble with small sticks and cones. The opening to the rear bag is pretty large so the grass does not clog like my old mower. The cut was even and didn't tear the grass blades. There are several places in my yard where I have to stop and start the mower to get it across uneven pathways. No more pulling the old rip cord on the gas engine... just release the start handle, cross the path, and push the start button. Honestly, the hardest part of using this mower is removing the packaging. Well done, Greenworks!
[This review was collected as part of a promotion.] No more spilling gas and oil. This mover cuts better than my previous mover and bags the grass very good. It is taking me a while to get used to the safety feature of no backing up as soon as you let go of the forward lever, you have to push for 6 inches or so further.
[This review was collected as part of a promotion.] Replaced my gas powered mower with Greenworks self-propelled EV mower. What a difference... quiet, quick and efficient....