Customer reviews from greenworkstools.com
Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Average customer rating
4.6
(2,059 Reviews)
Rating breakdown 2,059 reviews
5 Stars
1,567
4 Stars
305
3 Stars
58
2 Stars
32
1 Star
97
93%of customers recommend this product.
(
1,593 out of
1,719)
Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
5
Cutting to the Max!
on April 30, 2025
Posted by: Spencercutter
from Washington
Gender:Male
[This review was collected as part of a promotion.] This is the best mower I have ever bought. I am a gas type of guy but this power is way better and for the price kind of nice not having to deal with all that noise. For a quick cut and fast moving.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT PRODUCT
on April 30, 2025
Posted by: SEYBOLD
from TEXAS
Gender:Male
[This review was collected as part of a promotion.] I BOUGT THIS ONE BECAUSE I GAVE MY DAUGHER THE GREEN WORKS 20" WALK BEHIND THAT I BOUGHT ABOUT 5 YEARS AGO. SHE HAS HAD IT OVER A YEAR AND IS STILL WORKING LIKE NEW. SO I THOUGHT THIS TIME I WOULD BUY A SELF-PROPELLED TO MAKE IT EASY ON MY SELF.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more GAS!
on April 30, 2025
Posted by: EasyPZ19
from New York
Gender:Male
[This review was collected as part of a promotion.] We purchased this mower a couple of years ago. Of course, I was skeptical, we have a lot of grass to cut and the gas mower usually did it on a little more than a full tank. The Greenworks mower is super quiet, NO GAS/Fumes, usually can get the job done on a single charge (2 batteries), and can be easily stored indoors! Ours starts every time, without delay, and has many useful features, no tune-ups required. Just push a button and go!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice machine. Easy assembly. Cuts and mulches very well.
on April 30, 2025
Posted by: ClintXXX
Gender:Male
[This review was collected as part of a promotion.] Nice mower. Like auto battery switchover. Good bagger and mulches well. Could have better instruction and larger print for older people. Did not realize the handle could be adjusted until I decided to watch a UTUBE video. Variable speed self propelled is good feature. Manuvering in tight places more difficult than I am used to. Over a good machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Mower I've ever owned
on April 30, 2025
Posted by: JB51
from Detroit Area, Michigan
Gender:Male
[This review was collected as part of a promotion.] This is the start of my second summer season with this mower. I have a good size yard and the 5AH battery does the yard, most of the time. In the fall I used turbo mode to pick up leaves. Works great. Cuts smooth and even. This is an amazing mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Not your father’s zero turn
on April 29, 2025
Posted by: WallyJ
from Ohio
Gender:Male
[This review was collected as part of a promotion.] Just took delivery of this today and my first impression of it is that it appears well built and definitely heavy duty, fit and finish is top notch! The charger was a surprise to me, I knew it came with one but this one rivals a auto class one.
Pros: Quiet, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Greenwashed!
on April 29, 2025
Posted by: greenwashed99
from charlotte, NC
Gender:Male
Have been using for a month and definitely feel I have been greenwashed. I can't mow for more than 20 mins without the battery dying (short grass too). The mower constantly puts itself into "turbo" mode which further drains the battery and even though I turn it off to go out of "turbo" mode and then back on, it goes back in another few seconds. Charging the battery takes at least 1.5 hours, but that's only after the battery has cooled since it's not, because I don't mow the lawn in the winter.... and then when it's done charging and I hit the charge indicator on the battery, it shows 4 lights and then immediately drops to 3 right out of the charger. I am all for paying a little more for a sustainable solution, but don't lie about your products abilities.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 30, 2025
Hello greenwashed99.
We are sorry to hear you are unhappy with the mower's protection features. The mower likely enters "turbo" mode automatically due to an overcurrent protection system that kicks in when the battery is being heavily stressed, possibly by thick grass or uneven terrain. This is a safety mechanism to prevent damage to the battery and motor.
To address this, we recommend exploring a few troubleshooting steps to potentially improve your battery's performance.
1. Check Grass and Terrain. Make sure you are not mowing through excessively thick or long grass, or areas with a lot of debris. Try adjusting the cutting height or moving through areas in shorter passes if possible.
2. Self-Propelled Engagement. If you are using the self-propelled feature, try engaging it more gradually and with a lighter touch. Excessive strain on the self-propelled mechanism can also trigger the overcurrent protection.
3. Battery Condition. Ensure your batteries are fully charged and in good condition. Worn batteries may struggle to provide the necessary power, leading to more frequent activation of the overcurrent protection.
Yes, the batteries will require time to cool before charging. The amount of time that the battery requires to cool will vary depending on how much they have heated up while in use.
The outdoor temperature can affect battery run time. If the unit is used in extreme heat, this causes the battery to overheat and deplete. We apologize for any inconvenience that this might cause.
If you have tried these steps and the problem persists, we recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear you are unhappy with the mower's protection features. The mower likely enters "turbo" mode automatically due to an overcurrent protection system that kicks in when the battery is being heavily stressed, possibly by thick grass or uneven terrain. This is a safety mechanism to prevent damage to the battery and motor.
To address this, we recommend exploring a few troubleshooting steps to potentially improve your battery's performance.
1. Check Grass and Terrain. Make sure you are not mowing through excessively thick or long grass, or areas with a lot of debris. Try adjusting the cutting height or moving through areas in shorter passes if possible.
2. Self-Propelled Engagement. If you are using the self-propelled feature, try engaging it more gradually and with a lighter touch. Excessive strain on the self-propelled mechanism can also trigger the overcurrent protection.
3. Battery Condition. Ensure your batteries are fully charged and in good condition. Worn batteries may struggle to provide the necessary power, leading to more frequent activation of the overcurrent protection.
Yes, the batteries will require time to cool before charging. The amount of time that the battery requires to cool will vary depending on how much they have heated up while in use.
The outdoor temperature can affect battery run time. If the unit is used in extreme heat, this causes the battery to overheat and deplete. We apologize for any inconvenience that this might cause.
If you have tried these steps and the problem persists, we recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best mower I have ever bought!
on April 29, 2025
Posted by: TomHGoB
from Glenside
Gender:Male
[This review was collected as part of a promotion.] I can’t believe it took me this long to ditch the gas mower! Very easy to put together and operate. I couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com