Pass on the Gas powered mowers and Join the Green “Works” Revolution
on July 18, 2021
Posted by: Technoedge
from Portland, OR
Gender:Male
Pro 80V Brushless 21” Lawn Mower exceeds my gas powered mowers in every category: (1) Lightweight, easy to maneuver with one hand, (2) Powerful, sensing technology increases RPM’s through deeper grass, (3) Long lasting, battery powers over half-acre area, recharges in twenty minutes, (4) Storage, easy to clean and compactly store in garage, (5) Safety, no flammable fuel/oil storage, (6) Savings, no annual fuel engine winterization or spring maintenance, (7) Quiet, no annoying noise pollution.
This mower does not do a good job of discharging the grass when it is cut. It clogs under the mower shroud and I have to physically shake the mower to clear the side discharge. I have actually completely removed the side discharge chute and it still collects all the grass under the mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, July 19, 2021
Hello David_SA, Thank you for your feedback. We are sorry to hear that you are dissatisfied with performance. Grass will bunch up when mulching if the underside of the deck if it has not been cleaned or if the previous cut was wet. Wet grass or grass stuck on the underside of the mower prevents improper mulching. If debris builds up on the underside of the mower during use, stop the motor, disconnect it from the battery, and then tilt the mower forward or on its side, and scrape it clean using an appropriate tool or wait until the grass dries before mulching. We would be interested in hearing more about this situation. To discuss this issue further, please contact our helpline at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Have run this 80V push mower for 1 year. No complaints until one day for no reason at all the mower died during a cut. The area of grass I cut is very small. Front lawn in an avg. subdivision. So with the size and frequency of cuts this was a bit of a surprise. Also have the 80 V Trimmer and Blower... both very good products. Happy with them.. hopefully they do not go the way of the mower one day !
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, July 14, 2021
Hello Perfect Turf,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!