Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
5
Love It
on August 28, 2021
Posted by: Kevin Gilman
from Steamboat Springs
I really like my new Greenworks Pro 80v 21” mower. I live on a fairly steep hillside with many obstacles to mow around. The old 190cc mower couldn’t even self-propel up the paved driveway. The Pro 80v has no problem, and it is so much lighter that working around the obstacles is a breeze. I can’t comment on the battery life because it hasn’t run out, covering an area that used to take 1.5 tanks of gas with the 190cc. I am very happy with it the decision to go Greenworks.
The specifications of battery lasting 60 minutes is false. I am lucky to get 15 minutes. I am very disappointed and would not recommend.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , August 30, 2021
Hello Ryck11,
Thank you for your feedback! We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. When used with both batteries the runtime is up to 60 minutes depending on the load and condition of your lawn while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. We would be happy to investigate to see whether your run time would be considered average; please visit our website and use the customer contact page to send us a direct email.
My introduction to my Greenworks mower was not a good experience. The mower blade was too long for the mower and it would not mow. So you asked me to contact your local representative and he subsequently filled out the paperwork and sent it to Greenworks.
Greenworks warranty and assistance worked as you sent me a new mower. The mower that I now have works well. Thank you.
It good for home use but not if you have multiple lawns to cut
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care , August 30, 2021
Hello The grass cutter,
We are glad to hear you are enjoying the product! Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with all 80V Greenworks batteries. The higher the ampere-hour (AH) rating is, the longer the run time will be. If it ends up that you are having an issue with the lawn mower, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues! Thank you for your feedback.
I cut over 2/3 of my hilly and .7 acre yard with this on one battery charge— the self propel was great going up hills — the battery charged up in a hour as stated. I finished it all! Love that it gets into those little spots my tractor has trouble with. It’s light and easy to use, So far, great!!!