Rather than sharpening my old blade, which was really dinged up, I bought a new one...they're so inexpensive and easy to swap out, and very sharp, that it was a no-brainer. Make sure you look at your actual blade before ordering, you'll find that it has the replacement part number right on it.
I have just about every other greenworks 80v tool and they all do a pretty good job except this one. My biggest complaint is the quality of the cut. It consistently leaves stray blades of grass (a problem I never had with a gas mower). It does a good job on some parts of the lawn but not the denser areas with thicker blades of grass. Which means I have to mow about 1/2 of my yard twice. When I contacted them they ended up sending me a replacement mower but the results were the same. If I was still within my window I would return it. Another downside is the grass bag sits low. So if you have a long stride your feet will end up kicking the bag each time.
On the plus side it is quite and no dealing with gas or the smell of the exhaust from the lawnmower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer care, September 1, 2021
Hello Jordanb,
We are happy to hear you contact us and we were able to help you with a warranty exchange. Sorry to hear this did not resolve the issue you are experiencing. When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. Hoping these suggestions help!
The back wheel can be raised to around 4", but the front wheel will only be raised less than 3". So it's mowing height is pretty low. Bought it online, so I will have to pay the shipment if I want to return it.
Response from greenworkstools.comBy Greenworks, Customer Care, September 1, 2021
Hello RickGu,
We are sorry to hear that you are experiencing an issue. There should not be at height difference as the deck is leveled. So that we can better assist you, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com for further troubleshooting. If possible please include photos so we can get a better understanding as what the issue is. We hope to hear from you soon.
This is one of the best lawn mowers I've ever owned. What's not to like? It's quiet enough so I don't even need hearing protection; it starts with a push of a button; it's light enough so I don't use the self-propelled function unless I'm going up a hill; no gas required; no oil changes required; no air filters to purchase or change; no carburetor to get gunked-up; no spark plugs to replace; and no fumes. The only potential downside is the price of replacement batteries. I like the mower so much that I purchased a Greenworks 80V backpack blower.