Customer reviews from greenworkstools.com
Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Average customer rating
3.9
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
30
4 Stars
8
3 Stars
3
2 Stars
6
1 Star
7
73%of customers recommend this product.
(
30 out of
41)
Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
3
Misrepresentation of the acreage it does
on September 4, 2025
Posted by: DanOO
Gender:Female
[This review was collected as part of a promotion.] The article, when you read about it, greenworks, says this mower goes three quarters of an acre, but when you get the box, it states only one third of an acre. Their description of the product doesn't actually match what the box says when you received the product. I could not figure out how to add the image of the box.
Response from greenworkstools.comBy Greenworks, January 14, 2026
Hello DanOO.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful and quiet.
on August 11, 2025
Posted by: Nate99
from Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this 3 weeks ago and I'm happy with the purchase. It quietly and effectively mows and mulches thick grass. It is also very light and maneuverable.
I wish it had adaptive power assist based on how hard you push the handle. Instead, it's just a dial that you slide, which makes it a little more difficult to slow down for thicker grass.
The battery life isn't quite as long as I was hoping though. I can get through about 70% of my half-acre lot before it runs out. It's not a big deal because it recharges quickly. I can do my edging, get a drink of water, and it'll be recharged enough to finish the job.
Overall, a very good product. It's great to have a maintenance free mower with no worries about gas or changing the oil.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Improvement
on August 9, 2025
Posted by: Rogueknight
[This review was collected as part of a promotion.] I have an older pro 21” mower in the shop for self propelled issue. Bought this one. For my thicker grass this did better than the 21” which was my I got it thought the dual blade would work better, it does.
Now my biggest kudos, the self propelled feature is slower finally. The 21” at slowest setting hard to keep up and it will go faster than it can mow. This one is much better by far. Also when you release self propel this one is much faster releasing
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mowing perfected
on July 7, 2025
Posted by: Nightgolfer72
from Christmas FL.
Gender:Male
[This review was collected as part of a promotion.] Bought this because it does 3/4 acre.....I live on 5 with 2.5 mowable......unboxed.....tested.......AWESOME-SAUCE
Changing deck height is quite possibly the easiest thing I have ever done on a mower.....quiet......NO MORE EAR PROTECTION
So happy with it.....BOUGHT THE 54 INCH ZERO TURN
Can't wait for that to arrive
Will still use 25 inch for my drainfield
Very happy
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Power and Smart Design!
on July 1, 2025
Posted by: agent7underfire
[This review was collected as part of a promotion.] I love how strong this mower is! It has plenty of power to handle my lawn easily, and the blower is super strong too. I can even clean off my lawn mower with it instead of having to scrape it with a chisel!
My only criticism is that I wish the batteries lasted a little bit longer. That being said, it did last for my whole lawn, but I picked up an extra battery just in case. I really like that it has a second chamber for an extra battery and only needs one to run, very convenient design.
Overall, I highly recommend this package. It’s way better than the 48v 20-inch mower I previously had, more power, smarter features, and the blower is a huge bonus!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Mower
on June 26, 2025
Posted by: BwReviews
from VA
Gender:Male
Just know outside of the warranty period if it breaks they are not fixing it and they are not offering parts. It is junk, and they use internal plastic drive parts so these tools break under normal use...
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 26, 2025
Hello BwReviews.
We are sorry to hear about your recent experience with us. It is unfortunate that this process has made you lose confidence in us. We, at Greenworks like any other brand, have a warranty procedure we must adhere to for warranty claims and their timelines. Greenworks 80V platform is backed by a 4-year tool limited & 4-year battery warranty which is more than double industry standard. This means you have got a little protection on your investment. It also makes a statement on how much Greenworks stands behind their products.
The Greenworks website offers a dedicated section for parts and accessories, including those for 80V mowers. You can browse by product category or search for specific parts using the model number or SKU.
Tips for Finding the Right Part:
1. Know your model number:
Locate your lawn mowers' model number, which is usually found on the product itself or the packaging.
2. Find the SKU or ERP number:
The SKU (Stock Keeping Unit) or ERP (Enterprise Resource Planning) number can also be helpful in finding the correct replacement part.
3. Check compatibility:
When purchasing parts online, always double-check the compatibility information to ensure the part works with your specific Greenworks 80V lawn mower model.
Users can use the "Find Spare Parts and Accessories" link below.
https://www.greenworkstools.com/pages/parts-finder?srsltid=AfmBOoriJQvANZXujQ1QokuLJ8Xl7tKZ1AHiTEEw2uV-fabsTjwikaZg
We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
We are sorry to hear about your recent experience with us. It is unfortunate that this process has made you lose confidence in us. We, at Greenworks like any other brand, have a warranty procedure we must adhere to for warranty claims and their timelines. Greenworks 80V platform is backed by a 4-year tool limited & 4-year battery warranty which is more than double industry standard. This means you have got a little protection on your investment. It also makes a statement on how much Greenworks stands behind their products.
The Greenworks website offers a dedicated section for parts and accessories, including those for 80V mowers. You can browse by product category or search for specific parts using the model number or SKU.
Tips for Finding the Right Part:
1. Know your model number:
Locate your lawn mowers' model number, which is usually found on the product itself or the packaging.
2. Find the SKU or ERP number:
The SKU (Stock Keeping Unit) or ERP (Enterprise Resource Planning) number can also be helpful in finding the correct replacement part.
3. Check compatibility:
When purchasing parts online, always double-check the compatibility information to ensure the part works with your specific Greenworks 80V lawn mower model.
Users can use the "Find Spare Parts and Accessories" link below.
https://www.greenworkstools.com/pages/parts-finder?srsltid=AfmBOoriJQvANZXujQ1QokuLJ8Xl7tKZ1AHiTEEw2uV-fabsTjwikaZg
We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
A weak, poorly designed mower
on June 25, 2025
Posted by: gordonm
[This review was collected as part of a promotion.] I’ve owned this mower for 4 years and I live in NC. This is not a mower designed for workhorse lawn cutting. It is able to cut dry grass well. It is not able to cut thick summer grass well, and it certainly can’t cut anything that’s wet. I don’t bag my grass because it’s too much work but this limits me to mulching because there is no side discharge. The mower becomes clogged very often. When grass is thick here in NC in the summer months I inevitably have to flip the mower over and scrape out the grass clippings a dozen or so times in one hour of work. There, you have been warned.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 26, 2025
Hello gordonm.
We are sorry to learn about the problem you are encountering with your mower. Here are some tips to prevent clogging.
Mow when grass is dry: Avoid mowing when grass is wet or has dew on it.
Sharpen your blades regularly: Aim to sharpen your blades after every 20-25 hours of mowing.
Follow the 1/3 rule: Never remove more than one-third of the grass blade at a time.
Clean your mower deck: Scrape or wash the underside of the deck after each mow to remove grass buildup.
Consider mulching: The mowers chop clippings into smaller pieces that are less likely to clump.
Mow at a higher setting: Adjust the mowing height to reduce the amount of grass being cut at once.
Double-cut the lawn: If your grass is very thick, you can mow at a higher setting and then cut again at a lower setting a few days later.
By following these tips, you can significantly reduce the need to frequently clean the mower deck and enjoy a smoother mowing experience. We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on products' page or Chat with us direct on our website www.greenworkstools.com.
We are sorry to learn about the problem you are encountering with your mower. Here are some tips to prevent clogging.
Mow when grass is dry: Avoid mowing when grass is wet or has dew on it.
Sharpen your blades regularly: Aim to sharpen your blades after every 20-25 hours of mowing.
Follow the 1/3 rule: Never remove more than one-third of the grass blade at a time.
Clean your mower deck: Scrape or wash the underside of the deck after each mow to remove grass buildup.
Consider mulching: The mowers chop clippings into smaller pieces that are less likely to clump.
Mow at a higher setting: Adjust the mowing height to reduce the amount of grass being cut at once.
Double-cut the lawn: If your grass is very thick, you can mow at a higher setting and then cut again at a lower setting a few days later.
By following these tips, you can significantly reduce the need to frequently clean the mower deck and enjoy a smoother mowing experience. We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on products' page or Chat with us direct on our website www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Do not buy unless you have a flat yard
on June 24, 2025
Posted by: Terry55552
I have had an 80V 21" push mower for 7 years. I bought this mower to help with some steep slope cutting. It is basically worthless. If you try to use it to cut grass more than a couple inches tall or use it to mulch and bag leaves it stalls out. If you try to cut on a slope greater then 15 degrees it stalls out. I am back to using my 7 year old push mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 24, 2025
Hello Terry55552.
We appreciate you sharing your experience with the mower. User safety is the top priority, and it is strongly advised not to use the mower on inclines greater than 15 degrees. This is not a limitation of the unit itself but a safety precaution to ensure safe operation. For optimal performance and safety on steeper slopes, equipment designed for those conditions, such as brushcutters or string trimmers, is recommended. When grass is varied, sparse in one area and denser in another area, and is above the ideal height of 4" the mower may lay the grass over and this can result in uneven or uncut grass. Here are a few tips to ensure the best results: If the grass has been left to exceed 4", we advise that you raise the cutting height and cut no more than 1/3 of the length of grass at a time, wait a couple of days and do another 1/3, cut when grass is dry and walk at steady pace to allow the blade to work more efficiently. As the lawn becomes consistently maintained you will see the cut and run time improve. Hope these tips help. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
We appreciate you sharing your experience with the mower. User safety is the top priority, and it is strongly advised not to use the mower on inclines greater than 15 degrees. This is not a limitation of the unit itself but a safety precaution to ensure safe operation. For optimal performance and safety on steeper slopes, equipment designed for those conditions, such as brushcutters or string trimmers, is recommended. When grass is varied, sparse in one area and denser in another area, and is above the ideal height of 4" the mower may lay the grass over and this can result in uneven or uncut grass. Here are a few tips to ensure the best results: If the grass has been left to exceed 4", we advise that you raise the cutting height and cut no more than 1/3 of the length of grass at a time, wait a couple of days and do another 1/3, cut when grass is dry and walk at steady pace to allow the blade to work more efficiently. As the lawn becomes consistently maintained you will see the cut and run time improve. Hope these tips help. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com