I had my doubts about switching from a gas mower to battery, but I'm so glad I did. This mower was easy to set up and go. It has a lasting battery and powerful enough to cut some pretty thick/tall grass. Not to mention I don't need to worry about gas cans, oil changes, spark plugs or air filters. Very little maintenance for a quality machine. Highly recommend.
Purchased and ordered this a month ago. Delivered to my door and quickly assembled and charged batteries and was mowing that afternoon. Light, easy to use and store. Batteries and charger work well. Have mowed the yard three times and this mower makes it almost fun. Quietness allows me to mow early in morning without disturbing the neighbors. We have a small front and back yard and can do them both with one battery with charge leftover. Love it!!
So the blade is exactly like described, and cuts well on our mower. The reason for the low rating is that the mower it is said to work for, it hits the sides of the deck. While not being too big a deal for me (I took it off and ground the tips down to clear the contact areas), for someone else it could cause premature wear on the electric motor from the intense impacts.
It's very strange though. It's exactly like the blade that came on our mower, same size according to the specs and even appears the same size as the old blade, but it makes contact. I've since sharpened the old blade and will probably make this one just a back up.
Response from greenworkstools.comBy Greenworks, Customer Care, June 1, 2022
Hello Josh Scalf,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call on Greenworks Pro toll-free helpline at 1-855-345-3934. Thank you for your feedback!
I have had this mower for a month and a half so far and used it to mow my .35 acre lot 4 times so far. With both batteries fully charged, I have never been able to completely finish mowing my yard. The batteries are drained before I can finish. I need the batteries to last 4-5 more mins but they are drained before I can finish. I attempted to recharge the first battery to be drained while using the second battery. The drained battery sat on the charger for 15 mins but the red light on the charger apparently stayed on the entire time so it never gets charged. That may be a protective mechanism for the batteries but it means I will need a third battery in order to mow my lawn without taking a significantly long break from mowing. I also have tried rationing the use of self propelled but I still can finish mowing my lawn with the two 2.5ah batteries. Very glad I have not surrendered my gas powered mower yet.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello M_D_In_NC,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out. 1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charge so that we can complete troubleshooting with you and gather necessary unit information