Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
5
I love this thing!
on June 23, 2022
Posted by: WonderWendy
from Willard, NC
Gender:Female
I'm super impressed with this electric mower. I got two batteries with it, and I can charge one while I'm mowing with the other one. It was packaged well, easy to assemble, and easy to start. I like the quietness of it, also. It's lightweight, and I've had no problems with it. I do not keep my lawn mowed down to the turf, but at 2.5 - 3" and the mower does fine cutting it. I also like the easy height adjustment. The overall design of it seems well engineered, and I can be done mowing while my neighbor is still pulling that starter rope.
GreenWorks was the only place I could find the replacement lawn mower blade for my 21" Kobalt electric mower. It was shipped quickly and was easy to replace. It is shard and cuts well.
I have about 2/3 of an acre to mow and can do it with the batteries without stopping to charge. With the light weight of the mower I could not use the self-propelled but I still do -lol. I love this mower and hope the longevity is good as (I just got this mower and have used four times). There are a few quirks you have to get used to which is probably just related from going from a gas mower to electric.
Too much dust and debris escapes the hopper. When I finish mowing with this attached I'm covered in dust and the carrying space at the back of the mower is full of dirt and clippings. Please can you make a baffle that will direct debris away from the operator?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 22, 2022
Hello Jimbobjm,
Thank you for your review! Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to our team directly on Greenworks Pro toll-free helpline at 1-855-345-3934.
It’s very quiet and I was able to use the two 60 V batteries from my other greenworks tools. So I was happy that you offered this without the batteries. I ran it for 45 minutes and the batteries still seem to have a lot of charge left in them. Could not be happier.
I want to love this as I love the mower but it's a just not a good product. The fittings to the mower blade chamber are so off from the blade chute that there's too much air leakage so you have to run the mower on high speed blades. That means A, you run the batteries down way faster and B you have so much air getting to the bagger that it blasts dust out of the only gap in the system...the hinge area above the bags...right at the back of your neck and into your face. It is so bad you need to wear a mask to stop choking on the dust and debris you're getting hammered with. To be honest I worry for my health using this bagger. It's such a shame they didn't fit a dust baffle to divert any dust toward the ground.
Response from greenworkstools.comBy Greenworks, Customer Care, March 23, 2023
Hello jimbobjim,
We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. Please contact Contact Greenworks Pro toll-free helpline at 1-855-345-3934.
My 82v mower is awesome and have used it to a point where I needed a new blade (after many times of hand sharping it). Greenwork products have been very impressive, and I am a fan of the many products I own. Thanks.