Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
4
Love it, but...
on June 22, 2023
Posted by: Skhu
from Arcata, CA
Gender:Male
Overall, the mower is great and I would never go back to a gas mower. Still, a couple of things bother me. The side chute clogs much too easily. In the real world you often mow when the grass is not real short or not real dry. The rear grass collection works well, but I'm old and I really don't like to manhandle the collection bag, plus where am I going to put all that grass? And, even more bothersome, the grass tends to spit out of the chute (when it's not clogged) in large clumps that are very unsightly. My old gas mower had a bigger chute and ejected the grass in a wider area that needed no raking to look OK. Why couldn't this chute be designed the same?
Another, perhaps minor, point: when you stop going forward and pull the mower backwards, which one does all the time,the self-propelling motor does not disengage instantly, but instead keeps the wheels locked for a short time, making it hard to immediately pull the machine backwards.
I could add many compliments about excellent design features: the ingenious storage position, the quiet engine, the powerful long-lasting battery, the surprising ease of mounting and dismounting the collection bag (if you use it).
The quality of the cut is amazing and I love the zero turn capability. The turning handles is a bit sensitive but doesn't affect the overall cutting experience. I have an incline hill in the backyard and this mower has no issue to drive up and down with even cut. I like the push buttons for blade speed and driving speed control because I can make the mowing selections swiftly. The run time of the battery is great, with less than a half acre, I usually have 60% to spare with low blade and driving speed. A couple of negative points with this mower: 1. Quality: The blade stopped working toward the end of the first cut and I was surprised to see it happened to an new mower. I called customer support with fault code and found out I need to replace right blade controller module. I received the part from Greenworks within 3 days and installation was effortless. 2. Charging: Not able to charge all 6 batteries concurrently. Circuit breaker trips if you do. I have a mixed feeling with the mower initially, but I started enjoying it. I own a battery powered dual motor Greenworks push mower and I used to mow and bag it each time, sometimes I have to wait for additional battery to be re-charged again and finish the mow when grass is too tall. The benefit of owing a riding mower is tremendous in my case. I was able to finish the cut less than 35 minutes without bagging comparing to ~2 hours with push mower, and the cut is even. My push mower always leave a trail of mohawk when grass is taller. Final thought: this mower is fast with smooth cut and I would recommend it.
CHap mower at a high price. Mine came wiht loos bolts, it clunk, creeks,..... Its cutting ablity is low end,... Yes, very true. I find I have to go over areas twice! Grass is not tall. It doesnto cut well. My 12 year old Honda does a much better job at mulching plus NO CREEKS OR CLUNGS! As for the deck, old desgin style that does not cleanout well, low vacuum,.... it WILL rust out! Why not a compsite deck GW? Why such and old style deck? Just don't buy.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 16, 2023
Hello Joe09,
Thank you for your review. We appreciate your feedback as we are always looking for areas to improve!
The deck is forged with heavy-duty steel, for strength and durability. A stamped deck means that the deck has been stamped out of a single piece of steel versus a fabricated deck that has been welded together. Stamped decks often have a better airflow and are more flexible in their capabilities. We'd love to share some a tip to care for the deck, we do not recommend using water to clean the lawn mower but use a scraper to get rid of the grass, and then you can use a damp cloth to wipe off and loose pieces. Finish by wiping with a dry cloth and spraying lightly with a silicone spray or lawn mower deck spray.
At Greenworks we stand behind each product we manufacture. This lawn mower carries a 4-year warranty from the date of purchase. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
I have used this for about 1 year and have no complaints. It cuts well and the batteries last for 1.5-3 acres depending on how much the grass has grown. I've also used this to tow some logs/firewood and had no problems. The rapid chargers are fast enough to fully charge a set of 6 batteries in the time that it takes me to deplete a second set of 6 batteries. It is very quiet and convenient to turn on/operate.
We have 5 acres that has been subjected to California wildfires every year and in 2017 fire did sweep over our place. Keeping the grass a short as possible is important to maintain a "defensible space". Using a push mower has taken dozens of sessions and is physically taxing. Getting this all electric riding mower has made the task enjoyable and at times even fun. It only takes a few days to do what before took many days. We charge the batteries with solar panels thus eliminating the fossil fuel cause of the climate driven wildfire storms. This riding mower has made our lives easier and safer.
Pros: Convenient, Easy to Use, Durable, Environmentally Safe, Effective
Love this 80V Crossover Tractor. There is no way that a product could arrive damage. The packaging is met to keep it secure. Not being mechanically inclined I did run into problems with removing the bolts from the packaging. If the tool used to unfasten the bolt would be noted, I most likely would had less problems. Once the product was up and running the experience has been great. The tractor runs great. I am mad gardener and constantly moving heavy things ( above 15 pounds, now as I age) so I have not used the grass cutting features. I have had a GW lawmower for years I use to cut the little grass remaining on my property. I had a gas powered zero turn mower for a few years and every year same problems with delays and more money spent to repair/maintain the lawn tractor I really appreciate the GW lawn tractor with little maintenance and of course all the other pros; less air and noise polution, quieter, GW great reputation as innovators, ease of use. I may be using the wrong term but the turn radius is a disappointment after using a zero turn. But on the other hand I think the tractor actually feels safer maneuvering around obstacles because I don't try to drive too close to stone walls which then damages tires.
Purchased 3 months ago and couldn’t be better. No smell, loud noise or warming up period. I’ve mowed 3 acres on a full charge. I have additional batteries so I’m always ready to go immediately since the batteries charge within the hour.