Customer reviews from greenworkstools.com
Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Average customer rating
4.6
(2,059 Reviews)
Rating breakdown 2,059 reviews
5 Stars
1,567
4 Stars
305
3 Stars
58
2 Stars
32
1 Star
97
93%of customers recommend this product.
(
1,593 out of
1,719)
Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
4
80V 25" Self-propelled Mower
on July 4, 2024
Posted by: 80VMower
from Ohio
Gender:Male
[This review was collected as part of a promotion.] Run time on single charge was advertised as 75 minutes which was not entirely true. My mower stopped after 45 minutes and then I have charged the batteries and finish cutting the lawn. Mower looks nice and when mowing it is quite.
Written by a customer while visiting greenworkstools.com
Posted by: TBascue
from San Clemente, Ca
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just got it the other day and have used it one time. So far it works great but I’m just learning what it can do.
Pros: Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bill75
from Georgia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. The only question I have is why the grass shoot doesn't come all the way up so clipping don't get on the rear drive unit.
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on July 3, 2024
Posted by: javigne
from Vermont
Gender:Male
[This review was collected as part of a promotion.] Have had the mower for a few years. Is great. Much better than another battery powered mower I had. More powerful, goes through tough grass, easy to use and folds very quickly
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
It makes my life so much easier
on July 3, 2024
Posted by: Sasha 1
from Kenosha,Wi
Gender:Male
[This review was collected as part of a promotion.] I purchased this mower because I couldn’t push my push mower. I recently had 2 stents in my heart and I needed a mower that was easier on my body and this was it. It used to take me 2 and 1/2 hours to cut my lawn over 2 days. Now it takes less than an hour all at once and I’m not breathless when I’m done
😍🥳🤣👍👍👍
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
25 in but I couldn't find it in the list
on July 3, 2024
Posted by: NOTREADYFORPRIMETIME
from 29841
Gender:Male
[This review was collected as part of a promotion.] Just arrived Friday, today is Wednesday..Mowed once. Won't start
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 4, 2024
Hello NOTREADYFORPRIMETIME.
Thank you for reaching out to us. We are sorry to hear of the issue you are experiencing with the lawn mower. To start we would advise that you activate the motor for the blade before you activate the self-propelled feature. There are two lever options. To activate the blade: hold onto the safety start button and pull up the lever located in front of the handle, if the unit propels forward, you have pulled the wrong lever, release the self-propelled lever, continue to hold onto the safety start up button and pull the other lever. You should now hear the blades and you can release the safety button and continue to hold onto the bail lever for the duration of use or when you decide to stop. Please remember to always activate the unit this way for each start. Once the motor powers on for the blade you can then grasp the lever for the self-propel option. Please refer to your manual. We suggest trying to this a few times to get used to the run of your unit prior to use. It will become easier to manage once the mechanics are worked out. We hope this will help.
If the suggestion does not yield results we urge you to contact us by Chat on www.greenworkstools.com or by phone 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for reaching out to us. We are sorry to hear of the issue you are experiencing with the lawn mower. To start we would advise that you activate the motor for the blade before you activate the self-propelled feature. There are two lever options. To activate the blade: hold onto the safety start button and pull up the lever located in front of the handle, if the unit propels forward, you have pulled the wrong lever, release the self-propelled lever, continue to hold onto the safety start up button and pull the other lever. You should now hear the blades and you can release the safety button and continue to hold onto the bail lever for the duration of use or when you decide to stop. Please remember to always activate the unit this way for each start. Once the motor powers on for the blade you can then grasp the lever for the self-propel option. Please refer to your manual. We suggest trying to this a few times to get used to the run of your unit prior to use. It will become easier to manage once the mechanics are worked out. We hope this will help.
If the suggestion does not yield results we urge you to contact us by Chat on www.greenworkstools.com or by phone 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good purchase
on July 2, 2024
Posted by: Chicago Dave
from Bolingbrook, IL
Gender:Male
[This review was collected as part of a promotion.] I bought this mower 2 months ago. So far so good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Thoughtless Manual, Thoughtless Website
on July 2, 2024
Posted by: Dhery
Your 20' 40V MO40L00 manual gives me a part number that is useless on your website. Hey how about providing the numbers that you're going to ask for from parts department.
Response from greenworkstools.comBy Greenworks, July 3, 2024
Hello Dhery.
Thank you for your review. We appreciate your feedback as we are always looking for areas to improve! We will always do our best to replace parts that we have but, in some cases, we do not have the option. We sincerely apologize for any inconvenience that this may have caused. For other replacement part options not listed on the website please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Thank you for your review. We appreciate your feedback as we are always looking for areas to improve! We will always do our best to replace parts that we have but, in some cases, we do not have the option. We sincerely apologize for any inconvenience that this may have caused. For other replacement part options not listed on the website please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Written by a customer while visiting greenworkstools.com