Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
1
Bad assembly. Useless Manual
on August 12, 2024
Posted by: fuzzzz
from new york
Gender:Male
[This review was collected as part of a promotion.] Handle would not assemble because of extraneous part. NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
Pros: Quiet
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello fuzzzz.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause. Here is the manual link https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
For a Battery powered Mower this is NOT as bad as you may think!
on August 12, 2024
Posted by: JP03301
from Concord, NH
Gender:Male
[This review was collected as part of a promotion.] Bought one new, it was a question as I normally would have gotten a gasoline version instead but thought I'd try it as they were on sale at the place I bought it from and to my surprise it holds up to what I used to do with a gasoline mower! NOT BAD I'm impressed!
[This review was collected as part of a promotion.] Very pleased with the fit and finish of the grass catcher bag and frame. Like the black color better than the original white one.
[This review was collected as part of a promotion.] Working good. Very quiet and zero emission. But after 3 months use, one of batteries seems dead. I don’t know why. I will contact customer service.
[This review was collected as part of a promotion.] The Bagging Kit is simple to install and works great. My husband has back problems and can hardly bend or lift anything. We bought the Greenworks Riding Mower and this attachment for him. He connected this Bagging Kit in no time. He said he just lined up the arrows and it clicked into place. He loves it.
[This review was collected as part of a promotion.] Worked perfectly for my 80v 21" push mower. Can't tell the difference between the many different blades they have and which one is best for what, so they should definitely improve on that, as well as having them in stock. Overall would recommend if you need a replacement, so you can sharpen the one you take off and switch back and forth.
DONT BUY THIS MOWER!!! Blade motors die after just a few months and are very difficult to have replaced.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 12, 2024
Hello Caitybob.
Thank you for sharing your experience. The part number for the blade is R0203256-00. To purchase, follow the link below or call at 1-888-909-6757 (1-888-90WORKS). https://www.greenworkstools.com/products/replacement-blade-for-60v-tractor-and-ztr/?variant=42785032405152
The blades may be sharpened! Touch-up sharpening can be done with a file. Check the blades for balance following grinding. A commercial balancing tool is available through most hardware supply stores, or balancing can be done by placing the blade on an inverted line punch or 1/2" bolt. The blade should not lean or tilt. While spinning the blade slowly, it should not wobble. If the blade is out of balance, tune it up before reinstalling. Lay the blade on a flat surface and check for distortion. Replace any distorted blade. You may also take this to a qualified technician to complete this task.
For further information, please contact us at directly through Live Chat on www.greenworkstools.com that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934.