Customer Reviews for Greenworks - 80V 25" Cordless Battery Dual Blade Self-Propelled Mower with 4.0Ah Battery & Rapid Charger - Green
Customer Rating
3
Jury still out
on October 21, 2024
Posted by: Scooter 27
from Neenah, Wisconsin
Gender:Male
[This review was collected as part of a promotion.] I purchased this a few weeks ago and was finally able to use it last weekend. Questioning my purchase. Should have gone with self-propelled. Battery life is questionable - not close to what is suggested. May not have been wise purchase.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 22, 2024
Hello Scooter 27. Thank you for choosing Greenworks Tools for your lawn care needs. We are sorry to hear you are unhappy with the runtime. The suggested 40 minutes is when the unit is used in optimal conditions. Runtime can very and are depending on a few factors, including but not limited to grass texture and consistency. Cutting height and lawn size, when grass is not too thick and well maintained under 4 inches. For added runtime, we recommend purchasing an additional batteries, Greenworks 80v batteries are interchangeable with 80v units, the higher the ampere-hour (AH) rating is on the battery, the longer the run time will be in comparison to a lower ampere-hour battery. When choosing a lawn mower, it's important to think about your unique lawn care needs and personal preferences. We have a variety of options for a range of household lawncare needs. We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Live chat direct on our site (www.greenworkstools.com) or by phone at 1-888-909-6757. We’re here to help.
[This review was collected as part of a promotion.] Love this battery powered mower. Starts up every time, no gas or oil to deal with. Plenty of power and assist is powerful as well. So much quieter than a gas mower.
[This review was collected as part of a promotion.] I have used this mower on tough, springy St. Augustine grass in central Florida. I mow at 3.5 and 3 inches. The mower is a dream to use on hilly lawns and the grass looks professionally cut and better than many of my neighbors. I had a Fiskars push mower previously, and the self-propelled Greenworks mower is so much easier to use, quiet, and leaves a stunning yard. Crazy, but I look forward to mowing now I get it done in 30 minutes! Great mower!
[This review was collected as part of a promotion.] I bought this mower in June and it has been amazing having it - I can easily do my entire lawn on a single charge, whether I'm mulching or using the catcher. It has saved me so much money vs having a lawn service, and it is fast too.
[This review was collected as part of a promotion.] Excellent power good run time on 5 ah battery ,forget the hassle of gas , do yourself a favor and go green!
[This review was collected as part of a promotion.] The lawnmower cuts amazingly well and the batteries charged pretty well. This is an absolutely beast. The handles seem a bit high for my height and I make do with them.
Self propel feature no longer working. Mower only has Approximately 10 uses. I don’t believe the self propel motor is getting a voltage. When will greenworks have pcb replacement available? A new mower is being sent but i have very low confidence it will last without breakdown. Parts need to be made available gor this to be a quality purchase. Quality control on this design is also to be questioned.
Response from greenworkstools.comBy Greenworks, October 10, 2024
Hello Pete Mote. Thank you for your review. We appreciate your feedback as we are always looking for areas to improve! We are happy to hear you were able to connect with Customer Experience team and they were able to assist you with this warranty claim. Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
For other replacement part options not listed on the website please contact us directly through Live chat on www.greenworkstools.com that will direct you to a Live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance and to look into the options we may have.