Customer reviews from Zwilling.com
ZWILLING - Fresh & Save Cube Box, Plastic, Airtight Dry Food Storage Container, Medium X-Tall Cube, 3M Container, 3-qt - Clear
Average customer rating
2.9
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
6
36%of customers recommend this product.
(
4 out of
11)
Customer Reviews for ZWILLING - Fresh & Save Cube Box, Plastic, Airtight Dry Food Storage Container, Medium X-Tall Cube, 3M Container, 3-qt - Clear
Customer Rating
1
UPDATE - This Product FAILS 100% of the time
on November 3, 2024
Posted by: FJC2_
Frequency of use:Daily
ZWILLING Fresh & Save CUBE Container 3M, 3 Qt, Transparent-white **************** I really wanted these to work but there is a quality control problem with the SEAL gasket **************** Testing BASELINE = various 4, 8, 16, 32, and 64 ounce GLASS canning jars with metal lids at sea level; It takes 5 seconds for the chamber to reach maximum vacuum -0.10 mPa (-29.53 HG). Then it continues to hold at maximum vacuum for additional 10 seconds before releasing to ambient pressure. There have been no failures across hundreds of jars over the last 2 years **************** I do not expect the same performance as the canning jars but, I do expect these containers to HOLD their vacuum **************** MAX VACUUM THRESHOLD TEST (the CRACK test, 13 cannisters to start); -0.04 mPa (-11.81 HG) 1 Cannister FAILED, 6 random long cracks (did not shatter).... -0.03 mPa (-8.86 HG) 1 Cannister FAILED, 3 random short cracks (did not shatter).... -0.02 mPa (-5.91 HG) 11 Cannisters PASSED, no cracking after 24 hrs **************** Conservative usable THRESHOLD established at -0.015 mPa (-4.41 HG) for all testing and usage from here on out. No cracking occurs from here on out **************** LID SEAL INTEGRITY TEST (of the remaining 11 cannisters): 4 unused canisters FAILED within 24 hours.... 5 filled canisters FAILED within 25-72 hours.... 1 filled canister FAILED at 23 days.... 1 filled canister FAILED at 28 days **************** NOTE: Sometimes wiping the underside of nipple and lid rubber seal with a damp cloth will help temporarily **************** CONTENTS TRIED SO FAR: Cereal .... Wheat Crackers .... Buttery Crackers .... Matso Crackers .... Tortilla Chips, Cassava Chips .... Jalapeno Crisps .... Snap Pea Crisps .... Pretzel Sticks .... Peanut Butter filled Pretzels .... Cookies .... Hard Coated Chocolate Covered Peanuts **************** I use several OTHER Zwilling vacuum cannister models with NO failures **************** THIS 3 quart design does NOT work.... guaranteed FAILURE in less than a month.
Response from Zwilling.comBy Consumer Relations, November 15, 2024
Thank you for your review and for your feedback. We truly apologize for your experience. This is certainly not the experience we want for our valued customers. While we sell hundreds of thousands of units without issue, we understand your concerns and frustration. We appreciate all reviews, and we have certainly forwarded your feedback to the appropriate brand management teams. If you are in the U.S. please reach out to our consumer relations team directly by email at hello@zwillingus.com with your name and contact information, they will be able to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Design flaw
on June 17, 2024
Posted by: lp1234
There's a design flaw. The use of the vacuum sealer eventually cracks the plastic. It took longer on this particular model than on one of the others, but we had to throw away food after it cracked during use and got shards of plastic in our food. Would not recommend the plastic version of these.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, June 19, 2024
Thank you for your review and for your feedback. We appreciate all reviews, and we are very sorry to hear about your experience. We’re extremely proud of our Fresh & Save system along with the durable modern modular design multipurpose Containers and airtight storage Lids that are engineered to keep air, moisture and pesky pests out. Our Zwilling product teams to engineers are always involved to ensure quality products. While we sell hundreds of thousands of units, without issue we understand your concerns. We will assist you by contacting you directly.
Written by a customer while visiting Zwilling.com
Customer Rating
1
3M Size Containers Cracked Under Vaccuum 3 TIMES!
on November 18, 2024
Posted by: Dbb1216
My third 3M container just cracked under vacuum the very first time I used it. The first two broke but I figured my cat had knocked the s off the shelf or my son had dropped them or something else accidentally occurred to damage them. So I’ve bought multiple replacements. Then today I heard and watched the container crack as I was using the vacuum sealer for the first time with a brand new, hand washed container that I even let sit out for a couple days after washing in case the heat of water had some impact on the rigidity of the plastic. Complete garbage. Waste of money and over priced.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, November 19, 2024
Thank you for your review and for your feedback. We truly apologize for your experience, and we understand your frustration. This is certainly not the experience we want for our valued customers. We appreciate all reviews, and we have certainly forwarded your feedback to the appropriate brand management teams. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they would be happy to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
1
My testing shows an 82% seal failure rate
on September 9, 2024
Posted by: FJC_
Frequency of use:Daily
ZWILLING Fresh & Save CUBE Container 3M, 3 Qt, Transparent-white
I really want these to work but there is a quality control problem with the SEAL gasket.
I really want these to work but there is a quality control problem with the SEAL gasket.
BASELINE - various 4, 8, 16, 32, and 64 ounce glass canning jars with metal lids at sea level:
It takes 5 seconds for the chamber to reach maximum vacuum -0.10 mPa (-29.53 HG). Then it continues to hold at maximum vacuum for additional 10 seconds before releasing. There have been no failures across hundreds of jars over the last 2 years.
It takes 5 seconds for the chamber to reach maximum vacuum -0.10 mPa (-29.53 HG). Then it continues to hold at maximum vacuum for additional 10 seconds before releasing. There have been no failures across hundreds of jars over the last 2 years.
I do not expect the same performance as the canning jars but... I do expect these containers to HOLD their vacuum for long periods of time.
MAX VACUUM THRESHOLD TEST (the CRACK test, 13 cannisters to start):
-0.04 mPa (-11.81 HG) 1 Cannister FAILED, 6 random long cracks (did not shatter)
-0.03 mPa (-8.86 HG) 1 Cannister FAILED, 3 random short cracks (did not shatter)
-0.02 mPa (-5.91 HG) 11 Cannisters PASSED, no cracking after 24 hrs
-0.04 mPa (-11.81 HG) 1 Cannister FAILED, 6 random long cracks (did not shatter)
-0.03 mPa (-8.86 HG) 1 Cannister FAILED, 3 random short cracks (did not shatter)
-0.02 mPa (-5.91 HG) 11 Cannisters PASSED, no cracking after 24 hrs
Conservative usable THRESHOLD established at -0.015 mPa (-4.41 HG) for all testing and usage from here on out. No cracking occurs from here on out.
LID SEAL INTEGRITY TEST (of the remaining 11 cannisters):
4 unused canisters FAILED within 24 hours.
5 filled canisters FAILED within 25-72 hours.
2 filled canisters PASSED 21 days (have not failed yet).
4 unused canisters FAILED within 24 hours.
5 filled canisters FAILED within 25-72 hours.
2 filled canisters PASSED 21 days (have not failed yet).
NOTE:
Sometimes wiping the underside of nipple and lid rubber seal with a damp cloth will help temporarily.
Sometimes wiping the underside of nipple and lid rubber seal with a damp cloth will help temporarily.
CONTENTS TRIED SO FAR:
Cereal
Wheat Crackers
Buttery Crackers
Matso Crackers
Tortilla Chips
Cassava Chips
Jalapeno Crisps
Snap Pea Crisps
Pretzel Sticks
Peanut Butter filled Pretzels
Cookies
Hard Coated, Chocolate Covered Peanuts
Cereal
Wheat Crackers
Buttery Crackers
Matso Crackers
Tortilla Chips
Cassava Chips
Jalapeno Crisps
Snap Pea Crisps
Pretzel Sticks
Peanut Butter filled Pretzels
Cookies
Hard Coated, Chocolate Covered Peanuts
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, February 7, 2025
Thank you for taking the time to provide such detailed feedback on the Zwilling Fresh & Save CUBE Container. We truly appreciate your thorough testing and the effort you’ve put into sharing your experience.
We’re sorry to hear about the issues you’ve encountered with the vacuum seal integrity and container durability. This is not the performance we aim to deliver, and your insights are invaluable as we continuously work to improve the quality of our products.
We’d like to learn more about your experience to assist you further and share your findings with our product development team. Please reach out to us directly at [hello@zwillingus.com], so we can address this matter in detail. Please also feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html. Our dedicated consumer service representatives are available to assist you in any way possible.
Thank you again for your feedback—it helps us improve and better serve our customers.
We’re sorry to hear about the issues you’ve encountered with the vacuum seal integrity and container durability. This is not the performance we aim to deliver, and your insights are invaluable as we continuously work to improve the quality of our products.
We’d like to learn more about your experience to assist you further and share your findings with our product development team. Please reach out to us directly at [hello@zwillingus.com], so we can address this matter in detail. Please also feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html. Our dedicated consumer service representatives are available to assist you in any way possible.
Thank you again for your feedback—it helps us improve and better serve our customers.
Written by a customer while visiting Zwilling.com
Customer Rating
1
A waste of money. do not buy
on October 14, 2024
Posted by: kicks92
This was a great product but it didn't take long for it to crack and be rendered useless. I've had about three of these dry food storage containers crack up and no longer seal. Complete waste of money.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, October 15, 2024
Thank you for your review and for your feedback. We appreciate all reviews, and we are very sorry to hear about your experience. This is certainly not the experience we want for our valued customers. Zwilling stands behind all their products and we are happy to help! Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
4
on April 10, 2024
Posted by: Yroman72
Frequency of use:Daily
I have this container and another container, and they both are great. Only issue is the cracks that i have gotten on both of them. Other than that, great product.
Response from Zwilling.comBy Consumer Relations, April 11, 2024
Thank you for your review and for your feedback. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great product
on March 19, 2024
Posted by: Carl89
Excellent Product, beautiful design, very convinient usage! Definetlily recomment
Written by a customer while visiting Zwilling.com
Customer Rating
2
Great concept, but vacuum seal doesn’t hold
on July 17, 2024
Posted by: DHZZ
The idea and concept of these vacuum sealed containers is great; this is what drew me to this product. I primarily use these for baking ingredients such as flour, sugar, baking soda, etc. Anytime I release the vacuum to access the contents inside and vacuum seal the container after use, the seal doesn’t hold. It’s super frustrating because I have to wash the seal each time (flour or sugar gets on the seal and prevents the container from being vacuum sealed). For the price point of this product, it’s disappointing.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, July 18, 2024
Thank you for your review and for your feedback. We recommend wiping down the rubber around the seal of the release valve inside and out and the surrounding lid and the Containers from fine food particles before sealing to ensure the sealing area is dry and clean before trying to seal. If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com
Written by a customer while visiting Zwilling.com