Customer reviews from jbl.com
JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Purple
Average customer rating
3.9
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
24
4 Stars
11
3 Stars
5
2 Stars
4
1 Star
6
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Purple
Customer Rating
4
Great but small cuffs
on September 19, 2025
Posted by: Quilavicus
from California
The sound is really good and I really liked them, but I had to return them after one use because the ear cuffs were too small for me, my ears are a bit on the bigger side and have multiple piercings which made it uncomfortable after like an hour of use, so these would fit well on someone with smaller ears. If you have smaller/normal sized ears then these would be really good for you if you wanted something that fully covers the ears inside the cuffs.
Written by a customer while visiting jbl.com
Customer Rating
5
Good Stuff
on October 2, 2025
Posted by: Littlecoral2
The headphones fit over my ears well and the bass is exactly what I was looking for. The auxiliary cord is also really useful for when I want direct connection
Written by a customer while visiting jbl.com
Customer Rating
1
Just bad
on November 15, 2025
Posted by: Sashaa
Bought it a week or two ago, yesterday the left ear stopped working. Never again.
Response from jbl.comBy Customer Support, November 16, 2025
Thanks for bringing this to our attention. This is not the JBL experience we want you to have. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 770NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Sound is just fine!
on December 8, 2025
Posted by: Brokendash
from Ludlow, Pa.
I am very satisfied. I got this as an early Christmas present. In the interest of the Christmas spirit, I tried the headphones out to make sure they are ok. The sound was quite nice. A set that I tried on at the store seemed to have a sound that was a little more impressive (not sure if this model is the one I tried). The 770 that I got will be satisfying. Since it was a gift I will start using them on Christmas day. That's when the real test will begin.Price is right and sound for a 73 year old man is just fine.
Written by a customer while visiting jbl.com
Customer Rating
3
Aesthetic and Technical issues.
on December 12, 2025
Posted by: Pk8763
I bought this few days back. As I used JBl T500 series before, I had expectations on this T710. However, it didn't meet up. Aesthetically, it's ok. Build quality reduced. Sound quality also has reduced. My T500 series sound quality is better than T710. I may return this and get another one. May be it's my bad that I received a faulty product which usually don't happen.
Response from jbl.comBy Customer Support, December 14, 2025
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune 770NC and provide some troubleshooting steps if needed. Please contact us.
Written by a customer while visiting jbl.com
Customer Rating
2
Too tight
on December 18, 2025
Posted by: Melbell
from PNW
I returned these as they are not true over-the-ear headphones (they sat more on my ears) and they were also uncomfortably tight (and I am an average sized female - I do not have a big head at all). So I never even tried the sound because I put them on, immediately found them to be unacceptably uncomfortable, and then they went right back in the box. I lost of pair of JBL Tour One headphones that I loved and were so comfortable, so I was hoping these would have a similar fit, but they definitely do not.
Response from jbl.comBy Customer Support, December 19, 2025
We appreciate your feedback, and we have confirmed that we have issued a refund for the JBL Tune 770NC you returned to us. If you are still interested in our JBL Tour One series of headphones, we have a newest model of this headphones and it is the JBL Tour One M3. For more details about the product, feel free to visit our website or click here: https://www.jbl.com/TOUR-ONE-M3-TX.html
Written by a customer while visiting jbl.com
Customer Rating
4
love these
on December 25, 2025
Posted by: sebastronaut
I really like these headphones, I bought them to replace my other pair that I knocked off the couch and broke (had those for many many years they were well loved). I’m taking off one star because I wish they still made the noises that the speakers do when you turn them on and off or switching from ambient to noise cancelling. I just don’t personally wanna hear the like “power on” and whatnot, I see the utility but. That’s my preference. I like the color a lot. I have stretched earlobes and the ear shells (lol? is that what they’re called?) get uncomfortable and sore after like an hour or so of wear when I wear glass jewelry, not necessarily an issue just a heads up if you also have stretched earlobes and haven’t worn over ear headphones. I think the discomfort is comparable to on ear headphones so. I don’t mind.
Written by a customer while visiting jbl.com
Customer Rating
5
Really Good Headphones
on December 26, 2025
Posted by: eroc1999
from Charleston, SC
I really like these JBL headphones. I used them when I performed recently and they worked very well.
Written by a customer while visiting jbl.com