Customer reviews from lenovo.com
Lenovo - 500e Chrome Pen - Black
Average customer rating
4.3
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
66
4 Stars
14
3 Stars
4
2 Stars
0
1 Star
11
89%of customers recommend this product.
(
62 out of
70)
Customer Reviews for Lenovo - 500e Chrome Pen - Black
Posted by: Mimi T
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect! I needed a replacement for my daughter’s PC and this was exactly it. Reasonably priced and it immediately started working.
Written by a customer while visiting lenovo.com
Posted by: Frustrated parent
Verified Purchase:Yes
I purchased this stylus because all of the model and generation numbers perfectly matched my child’s school Chromebook. However, it does not work with the Chromebook and we had to buy a random generic stylus instead! This makes no sense! Lenovo needs to do a better job of clearly identifying compatible devices.
Written by a customer while visiting lenovo.com
Posted by: Eric Bratt
from Chicago
Verified Purchase:Yes
The pen doesn’t work. This is the second one we’ve tried.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 13, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for any inconvenience you experienced. We understand your frustration. We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Teisha
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pen is great . For kids that use it for chrome book I wish the pen had a small hole so I could put a string on it …. To secure it to the computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kaan1234
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its good for how old it is. Works well with the e500 yoga.
Written by a customer while visiting lenovo.com
Posted by: Fawn C
Verified Purchase:Yes
Compatibility does not work with 4th generation 5000e
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 10, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Samanta
Verified Purchase:Yes
The quality of this pen is not good. It stops writing on the cromebook after a few weeks. It is expensive and hard to get someone to give you a replacement.
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, May 19, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For any concerns you may have, please consider both our online Technical Support at https://support.lenovo.com/us/en/ as well as contacting our Technical Support via phone at 1-855-253-6686 option 1.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Tzyp
from Cleveland, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does the job. Works and fits in my cromebook. Arived quickly
I would recommend this to a friend!
Written by a customer while visiting lenovo.com