Customer reviews from meta.com
Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
670
4 Stars
226
3 Stars
51
2 Stars
21
1 Star
13
Customer Reviews for Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Customer Rating
4
Need more games
on November 22, 2023
Posted by: Christopher
from US
Partner with steam. It would be incredible if i could play steam games directly on the quest.
Written by a customer while visiting meta.com
Customer Rating
5
best vr head set
on November 22, 2023
Posted by: siegfried
from US
i got the htc vive in 2016 . then the htc cosmos elite in 2020 . then the meta quest 2 in 2022 and now the meta quest 3 .
Love how easy it is to set it up. It is the most comfortable headset I've had. But it still does need to be more comfortable. It's still a bit too heavy. The ar reality is very cool and fun just needs to increase the resolution and AR overlay. But still lots of fun. But the best thing about it right now is it has the best and the highest number of full featured games and all VR history. For the first time I'm having to put games on hold while I try to finish others where before it would be like a year or so before game that was interested for pop up. great head set
Love how easy it is to set it up. It is the most comfortable headset I've had. But it still does need to be more comfortable. It's still a bit too heavy. The ar reality is very cool and fun just needs to increase the resolution and AR overlay. But still lots of fun. But the best thing about it right now is it has the best and the highest number of full featured games and all VR history. For the first time I'm having to put games on hold while I try to finish others where before it would be like a year or so before game that was interested for pop up. great head set
Written by a customer while visiting meta.com
Customer Rating
3
Love / Hate my quest 3
on November 22, 2023
Posted by: Denis
from US
Hi, thanks for asking my opinion, not many companies do.
So, I love / hate my Quest 3. I have owned your first headset, the Go, then the Quest (1), then the Quest 2 and finally bought the Quest 3 on launch day. That is how much I love VR, though to be perfectly honest, lately I really started thinking about getting into PSVR. The reason for this? I am very underwhelmed with the Meta store, for one or two stellar games with great visuals (looking at you Red Matter 2 and the Secret), you have a ton of lousy, repetitive, terrible dynamics and lazy graphics from games being approved by Meta, I do think your standards of approval should be a lot higher (like apple with the iTunes store, they force their developers to upgrade their apps or...out of the store) and to push developers to excel, it really feels like anything is approved, as opposed to what is in the PSVR store, i know it is a different device since it is tethered to a computer but the graphics when i tried one were eons better over the Quest 3. Also I see way too many shooters games compared to other offerings, it s either all out shooting games or zombie games, it is tiring to pick a game because shooting is all that VR offers now in the store, I would like more -mature- offerings, i think a lot of adults use your machines and they make the purchases, not the under 10 years of age crowd. ;) Appeal to the adults and you will make a lot more money that is for sure, more games like the Secret, 7th Guest, Red Matter etc...
So I do see a - small - upgrade in visuals in the Quest 3 as far as hardware but that is it, even the mixed reality can be a bit nice however in my place even with a lot of light my environment looks nothing like in your ad, it is blurry, not crisp at all, pixelated to the max, washed out, it is not what the visual in the ad make it seem it will be.
Then the worse part, the comfort in the Quest is horrible, it hurts me to wear it though ironically the Quest 2 was way more comfortable, now the 3 feels heavier, leaves deep marks on my forehead after just 15 minutes of play, never had that with the previous headsets, it hurts within about 15-20 minutes. To give you an idea, when I got the Quest 2, I thought it was a HUGE upgrade on the Quest 1, both in graphics and in comfort, but now with the 3 I really don t think it is a big upgrade on the Quest 2, not by far, from my experience and I own a ton of games.
I do love the new controllers, smaller and intuitive so that s good but i m very underwhelm by the quality of the visuals so far. My take is, i don t understand why since you are such a huge company (Facebook), you can't force developers to update their game graphics to the latest technology of visuals so they can stay in the store. i would tell them to update the game or we take it out of the store, believe me they would, it would be a win win for both you and them, more people are wowed and buy the game and you sell more of them.
Overall if you want my honest opinion, after using my Quest 3 I have been thinking I should have kept my Quest 2 longer or get into PSVR (which may be my next move after I outgrow the Quest 3) instead of replacing it, it was basically on par with what I experience now. My last purchase was the 7th Guest and though the graphics are not bad per say, they are definitely not Quest 3 grade though it was hyped as a new Quest 3 release in the ad I saw about your device.
Also last i had a plastic cover for my Quest 2 to put on the lining so it would be more comfortable and that too does not fit on the 3 anymore, I was wondering if you could send me one, I am a good customer, I buy all your devices, bought a lottttt of games from your store (you can check) though I do not see a lot of customer appreciation on Meta's part.
Hoping you could send me something to protect my headset and make it smoother on my aching forehead. And that I would appreciate to see this kind of customer service.
Thank you again for asking my opinion, hope all this will help!
Denis
,
So, I love / hate my Quest 3. I have owned your first headset, the Go, then the Quest (1), then the Quest 2 and finally bought the Quest 3 on launch day. That is how much I love VR, though to be perfectly honest, lately I really started thinking about getting into PSVR. The reason for this? I am very underwhelmed with the Meta store, for one or two stellar games with great visuals (looking at you Red Matter 2 and the Secret), you have a ton of lousy, repetitive, terrible dynamics and lazy graphics from games being approved by Meta, I do think your standards of approval should be a lot higher (like apple with the iTunes store, they force their developers to upgrade their apps or...out of the store) and to push developers to excel, it really feels like anything is approved, as opposed to what is in the PSVR store, i know it is a different device since it is tethered to a computer but the graphics when i tried one were eons better over the Quest 3. Also I see way too many shooters games compared to other offerings, it s either all out shooting games or zombie games, it is tiring to pick a game because shooting is all that VR offers now in the store, I would like more -mature- offerings, i think a lot of adults use your machines and they make the purchases, not the under 10 years of age crowd. ;) Appeal to the adults and you will make a lot more money that is for sure, more games like the Secret, 7th Guest, Red Matter etc...
So I do see a - small - upgrade in visuals in the Quest 3 as far as hardware but that is it, even the mixed reality can be a bit nice however in my place even with a lot of light my environment looks nothing like in your ad, it is blurry, not crisp at all, pixelated to the max, washed out, it is not what the visual in the ad make it seem it will be.
Then the worse part, the comfort in the Quest is horrible, it hurts me to wear it though ironically the Quest 2 was way more comfortable, now the 3 feels heavier, leaves deep marks on my forehead after just 15 minutes of play, never had that with the previous headsets, it hurts within about 15-20 minutes. To give you an idea, when I got the Quest 2, I thought it was a HUGE upgrade on the Quest 1, both in graphics and in comfort, but now with the 3 I really don t think it is a big upgrade on the Quest 2, not by far, from my experience and I own a ton of games.
I do love the new controllers, smaller and intuitive so that s good but i m very underwhelm by the quality of the visuals so far. My take is, i don t understand why since you are such a huge company (Facebook), you can't force developers to update their game graphics to the latest technology of visuals so they can stay in the store. i would tell them to update the game or we take it out of the store, believe me they would, it would be a win win for both you and them, more people are wowed and buy the game and you sell more of them.
Overall if you want my honest opinion, after using my Quest 3 I have been thinking I should have kept my Quest 2 longer or get into PSVR (which may be my next move after I outgrow the Quest 3) instead of replacing it, it was basically on par with what I experience now. My last purchase was the 7th Guest and though the graphics are not bad per say, they are definitely not Quest 3 grade though it was hyped as a new Quest 3 release in the ad I saw about your device.
Also last i had a plastic cover for my Quest 2 to put on the lining so it would be more comfortable and that too does not fit on the 3 anymore, I was wondering if you could send me one, I am a good customer, I buy all your devices, bought a lottttt of games from your store (you can check) though I do not see a lot of customer appreciation on Meta's part.
Hoping you could send me something to protect my headset and make it smoother on my aching forehead. And that I would appreciate to see this kind of customer service.
Thank you again for asking my opinion, hope all this will help!
Denis
,
Written by a customer while visiting meta.com
Customer Rating
4
Great VR Headset
on November 22, 2023
Posted by: David
from US
I gave an Overall Rating of 4 for the sole reason of battery life. The headset drains power way faster then the Quest 2 If it wasn't for that I'd Give it 5 Stars.
Comfort would be better if it included a headband similar to the Rift S instead of selling it separately.
Written by a customer while visiting meta.com
Customer Rating
5
Amazing
on November 22, 2023
Posted by: Luke
from US
I love this headset! I’m a long time VR user and have always enjoyed every game I play, but this headset takes comfortability and graphics to a NEW LEVEL. I love the new AR feature with the headset cameras as well, it really makes games that much more enjoyable. LOVE this headset and highly encourage anyone who can afford the upgrade to DO IT!
Written by a customer while visiting meta.com
Customer Rating
5
Meta does VR right.
on November 22, 2023
Posted by: Mara
from US
I purchased the Quest 2 and the Quest 3 at launch and have been very happy and impressed with both. I love VR and appreciate what Meta has done to bring VR to the masses. The Quest 3's color passthrough, coupled with its larger field-of-view and pancake lenses are great enhancements over the 2 and I personally find the cloth strap very comfortable and do not desire another headstrap. It feels like putting on a baseball cap to me. Lastly, the ported spatial sound is more than adequate, as well and definitely more comfortable than anything on or in your ears. Overall, this upgrade is extremely well thought out, and after seeing repeated software improvements to the Quest 2, there's no doubt the same will happen with the 3. Kudos to Meta.
Written by a customer while visiting meta.com
Customer Rating
4
Meta 3 Review
on November 22, 2023
Posted by: Marsha
from US
The setup was a challenge but eventually, I figured it out. It isn't any more comfortable for me than the Quest 2 and the original Quest. I have had all three of them. On the positive side, Quest 3 does have better resolution and operates faster than 2. I am still glad I bought the upgrade.
Written by a customer while visiting meta.com
Customer Rating
5
Decent
on November 22, 2023
Posted by: Jessica
from US
Not to bad but as a claw grip player for Beat Saber I'm not a big fan of the controllers. Also headstrap isn't super uncomfortable. Graphics and response time are excellent. Love that the controllers are lighter and also like the new shape of the console.
Written by a customer while visiting meta.com