Customer reviews from meta.com
Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
670
4 Stars
226
3 Stars
51
2 Stars
21
1 Star
13
Customer Reviews for Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Customer Rating
3
Love / Hate my quest 3
on November 22, 2023
Posted by: Denis
from US
Hi, thanks for asking my opinion, not many companies do.
So, I love / hate my Quest 3. I have owned your first headset, the Go, then the Quest (1), then the Quest 2 and finally bought the Quest 3 on launch day. That is how much I love VR, though to be perfectly honest, lately I really started thinking about getting into PSVR. The reason for this? I am very underwhelmed with the Meta store, for one or two stellar games with great visuals (looking at you Red Matter 2 and the Secret), you have a ton of lousy, repetitive, terrible dynamics and lazy graphics from games being approved by Meta, I do think your standards of approval should be a lot higher (like apple with the iTunes store, they force their developers to upgrade their apps or...out of the store) and to push developers to excel, it really feels like anything is approved, as opposed to what is in the PSVR store, i know it is a different device since it is tethered to a computer but the graphics when i tried one were eons better over the Quest 3. Also I see way too many shooters games compared to other offerings, it s either all out shooting games or zombie games, it is tiring to pick a game because shooting is all that VR offers now in the store, I would like more -mature- offerings, i think a lot of adults use your machines and they make the purchases, not the under 10 years of age crowd. ;) Appeal to the adults and you will make a lot more money that is for sure, more games like the Secret, 7th Guest, Red Matter etc...
So I do see a - small - upgrade in visuals in the Quest 3 as far as hardware but that is it, even the mixed reality can be a bit nice however in my place even with a lot of light my environment looks nothing like in your ad, it is blurry, not crisp at all, pixelated to the max, washed out, it is not what the visual in the ad make it seem it will be.
Then the worse part, the comfort in the Quest is horrible, it hurts me to wear it though ironically the Quest 2 was way more comfortable, now the 3 feels heavier, leaves deep marks on my forehead after just 15 minutes of play, never had that with the previous headsets, it hurts within about 15-20 minutes. To give you an idea, when I got the Quest 2, I thought it was a HUGE upgrade on the Quest 1, both in graphics and in comfort, but now with the 3 I really don t think it is a big upgrade on the Quest 2, not by far, from my experience and I own a ton of games.
I do love the new controllers, smaller and intuitive so that s good but i m very underwhelm by the quality of the visuals so far. My take is, i don t understand why since you are such a huge company (Facebook), you can't force developers to update their game graphics to the latest technology of visuals so they can stay in the store. i would tell them to update the game or we take it out of the store, believe me they would, it would be a win win for both you and them, more people are wowed and buy the game and you sell more of them.
Overall if you want my honest opinion, after using my Quest 3 I have been thinking I should have kept my Quest 2 longer or get into PSVR (which may be my next move after I outgrow the Quest 3) instead of replacing it, it was basically on par with what I experience now. My last purchase was the 7th Guest and though the graphics are not bad per say, they are definitely not Quest 3 grade though it was hyped as a new Quest 3 release in the ad I saw about your device.
Also last i had a plastic cover for my Quest 2 to put on the lining so it would be more comfortable and that too does not fit on the 3 anymore, I was wondering if you could send me one, I am a good customer, I buy all your devices, bought a lottttt of games from your store (you can check) though I do not see a lot of customer appreciation on Meta's part.
Hoping you could send me something to protect my headset and make it smoother on my aching forehead. And that I would appreciate to see this kind of customer service.
Thank you again for asking my opinion, hope all this will help!
Denis
,
So, I love / hate my Quest 3. I have owned your first headset, the Go, then the Quest (1), then the Quest 2 and finally bought the Quest 3 on launch day. That is how much I love VR, though to be perfectly honest, lately I really started thinking about getting into PSVR. The reason for this? I am very underwhelmed with the Meta store, for one or two stellar games with great visuals (looking at you Red Matter 2 and the Secret), you have a ton of lousy, repetitive, terrible dynamics and lazy graphics from games being approved by Meta, I do think your standards of approval should be a lot higher (like apple with the iTunes store, they force their developers to upgrade their apps or...out of the store) and to push developers to excel, it really feels like anything is approved, as opposed to what is in the PSVR store, i know it is a different device since it is tethered to a computer but the graphics when i tried one were eons better over the Quest 3. Also I see way too many shooters games compared to other offerings, it s either all out shooting games or zombie games, it is tiring to pick a game because shooting is all that VR offers now in the store, I would like more -mature- offerings, i think a lot of adults use your machines and they make the purchases, not the under 10 years of age crowd. ;) Appeal to the adults and you will make a lot more money that is for sure, more games like the Secret, 7th Guest, Red Matter etc...
So I do see a - small - upgrade in visuals in the Quest 3 as far as hardware but that is it, even the mixed reality can be a bit nice however in my place even with a lot of light my environment looks nothing like in your ad, it is blurry, not crisp at all, pixelated to the max, washed out, it is not what the visual in the ad make it seem it will be.
Then the worse part, the comfort in the Quest is horrible, it hurts me to wear it though ironically the Quest 2 was way more comfortable, now the 3 feels heavier, leaves deep marks on my forehead after just 15 minutes of play, never had that with the previous headsets, it hurts within about 15-20 minutes. To give you an idea, when I got the Quest 2, I thought it was a HUGE upgrade on the Quest 1, both in graphics and in comfort, but now with the 3 I really don t think it is a big upgrade on the Quest 2, not by far, from my experience and I own a ton of games.
I do love the new controllers, smaller and intuitive so that s good but i m very underwhelm by the quality of the visuals so far. My take is, i don t understand why since you are such a huge company (Facebook), you can't force developers to update their game graphics to the latest technology of visuals so they can stay in the store. i would tell them to update the game or we take it out of the store, believe me they would, it would be a win win for both you and them, more people are wowed and buy the game and you sell more of them.
Overall if you want my honest opinion, after using my Quest 3 I have been thinking I should have kept my Quest 2 longer or get into PSVR (which may be my next move after I outgrow the Quest 3) instead of replacing it, it was basically on par with what I experience now. My last purchase was the 7th Guest and though the graphics are not bad per say, they are definitely not Quest 3 grade though it was hyped as a new Quest 3 release in the ad I saw about your device.
Also last i had a plastic cover for my Quest 2 to put on the lining so it would be more comfortable and that too does not fit on the 3 anymore, I was wondering if you could send me one, I am a good customer, I buy all your devices, bought a lottttt of games from your store (you can check) though I do not see a lot of customer appreciation on Meta's part.
Hoping you could send me something to protect my headset and make it smoother on my aching forehead. And that I would appreciate to see this kind of customer service.
Thank you again for asking my opinion, hope all this will help!
Denis
,
Written by a customer while visiting meta.com
Customer Rating
5
Quest 3
on November 22, 2023
Posted by: Ryan
from US
Love the quest 3. Definitely worth the upgrade from quest 2. Can’t wait to see what meta has in store for us in the future.
Written by a customer while visiting meta.com
Customer Rating
4
Quest 3
on November 22, 2023
Posted by: Weiken
from US
Nice headset, just wished it lasted more than 2 hours since I like playing it a lot. The strap is pretty uncomfortable but very good for traveling.
Written by a customer while visiting meta.com
Customer Rating
5
Totally worthy upgrade!
on November 22, 2023
Posted by: Blazing
from US
I upgraded from Quest 1 to 3 and I am so happy I did! Now I can really enjoy those standalone and PCVR games!
BTW, I love the MR feature a lot, like I can watch and pause YouTube videos on the browser with hand tracking while doing dishes 🤣.
Pro:
Feels lightweight, powerful, better graphics!
Feels lightweight, powerful, better graphics!
Con:
The Airlink has some issues with the microphones, and the battery drains a little bit fast (sometimes faster than the charging actually 😂)
The Airlink has some issues with the microphones, and the battery drains a little bit fast (sometimes faster than the charging actually 😂)
Written by a customer while visiting meta.com
Customer Rating
5
Oculus 3
on November 22, 2023
Posted by: Chris
from US
Wow can't believe the graphics and batteries last a while longer. I would definitely recommend the 3
Written by a customer while visiting meta.com
Customer Rating
5
Fabulous Splurge for Myself
on November 22, 2023
Posted by: Laura
from US
Having used the Quest 2 for just over a year and there being nothing wrong with it, I didn't have very good reasons for purchasing a Quest 3. I was intrigued, however, with the promise of a slightly lighter-weight headset and the possibility of wider peripheral vision.
The set up was dead easy. Although I knew I'd be ordering an alternate headstrap eventually (I like the battery strap), the stock elastic strap worked out surprisingly well (particularly compared to the Q2 one which was useless to me). I like the ponytail hole (which I know won't work for everyone, but was perfect for me) and the adjustability as well as strength of hold (staying put) worked great.
Weirdly, I couldn't tell TOO much difference visually at first. I would have said things were a BIT crisper. But then I go back to my Q2 on occasion and it seems a visual struggle at times, leading me to believe the difference is more significant than I first thought.
All in all, the headset lived up to my expectations and then some. It's super comfortable, has a great battery life, has crisper visuals, and a wider field of vision.
If you're not strapped for cash, it's definitely a cool little luxury item to splurge on.
Written by a customer while visiting meta.com
Customer Rating
4
Would be perfect if the battery life was better
on November 22, 2023
Posted by: Ken
from US
I love the Q3! Better fit and vastly better optics. And the color pass-through is absolutely a game-changer!
Very very disappointed about the battery life, though! Very surprised to find it is actually downgraded from the Q2! Hopefully Meta can do something via firmware to improve this severe flaw, because otherwise the Q3 is amazing!
Very very disappointed about the battery life, though! Very surprised to find it is actually downgraded from the Q2! Hopefully Meta can do something via firmware to improve this severe flaw, because otherwise the Q3 is amazing!
Written by a customer while visiting meta.com
Customer Rating
4
Better than expected
on November 22, 2023
Posted by: Ivan
from US
I pretty surprised with the quality jump from quest 2 i had before, especially XR. I really love using interfaces without virtual background and just see my room.
Written by a customer while visiting meta.com