Customer reviews from meta.com
Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
670
4 Stars
226
3 Stars
51
2 Stars
21
1 Star
13
Customer Reviews for Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Customer Rating
4
Amazing hardware, now where's the software?
on November 12, 2023
Posted by: Lukas
from US
I was very excited to try out the Meta Quest 3, my first VR/MR headset. Installation/setup was easy and I jumped into First Encounters (pre-installed). It truly shows the capabilities of the hardware. Unfortunately, I am not into video games. I was more interested in watching movies and productive use of VR/MR.
Unfortunately, watching movies does not work unless you keep staring in the same direction, and you get error messages when the room is too dark. It seems like they forgot a "fullscreen option" that turns off all the sensors and stays in front of you even when you are moving around or laying in bed.
And productivity? I never got Quest Air Link working properly. Apps for Microsoft Teams, PowerPoint, WebEx, Zoom, SolidWorks, do either not exist or don't add any benefit compared to regular 2D.
In short: An amazing device with so much potential, but currently lacking software (other than video games). This review was written in November 2023.
Written by a customer while visiting meta.com
Customer Rating
5
This thing is amazing especially for the value
on November 12, 2023
Posted by: Nick
from US
First things first this is the absolutely best VR you’ll get for the price and it’s fantastic. The lenses, ease of use, content available, and ecosystem is unparalleled. If you have 7x the budget for a Vision Pro or a gaming pc plus a headset then sure you can get better graphics, but NOTHING comes close to the quest three at this price point. Since I got mine I’ve had several friends try it and 4 were so impressed they bought one right away.
My only gripe and recommendation is that the default head strap is not comfortable. You will want to buy the upgraded elite strap for sure. Overall, 100% a super strong buy especially if you have some friends to play with!
Written by a customer while visiting meta.com
Customer Rating
4
Not much difference
on November 12, 2023
Posted by: Andre
from US
Not much difference noticed yet besides mixed reality. Contollers are disconnecting on some games
Written by a customer while visiting meta.com
Customer Rating
5
Dingerdom
on November 13, 2023
Posted by: Domenick
from US
An outstanding piece of hardware, cool games and undoubtedly look way better than the previous headset
Written by a customer while visiting meta.com
Customer Rating
4
Good upgrade
on November 14, 2023
Posted by: Dillon
from US
This headset is a good upgrade from the last. The sound is noticeably better and the visuals are better. There is some weird grain on my screens that I haven’t heard anyone talk about but other than that they are good. The form factor is beautiful and the new cameras are good. You can finally read your phone in vr. Also the depth sensors are cool. However, the game selection at launch was TERRIBLE! There was literally not a single launch title with this headset. That was disappointing to see. But, other than that and the terrible battery life is also disappointing. It seems like a downgrade. But other than that it is a nice upgrade if you save up enough money for it you should definitely consider buying it.
Written by a customer while visiting meta.com
Customer Rating
2
Not Ready For Prime Time
on November 16, 2023
Posted by: Kyle
from US
The controllers lose connection during fast hand actions, such as workouts and first-person games. Meta should have realized that many users would buy the units for fast action games and workouts, as this is a large segment of the Meta Occulus Store offerings.
Response from meta.comBy Customer Care, November 16, 2023
Hey there! Having controller issues is not ideal, and we know how this can affect your gameplay experience. Could you please try the following:
1. Clean the controller- You can also use compressed air to remove any debris inside the controller
2. Remove the batteries from the controller for at least 30 seconds and replace them with new ones
3. Unpair and pair again the controller to the headset
If those steps don't work, please contact us at Meta Support here: https://www.meta.com/help/support/
1. Clean the controller- You can also use compressed air to remove any debris inside the controller
2. Remove the batteries from the controller for at least 30 seconds and replace them with new ones
3. Unpair and pair again the controller to the headset
If those steps don't work, please contact us at Meta Support here: https://www.meta.com/help/support/
Written by a customer while visiting meta.com
Customer Rating
5
Brief Review
on November 17, 2023
Posted by: Sravan
from US
Second VR experience after using Quest 2 for a while. Huge step up from that. Battery life could have been better and the strap comfort can be a hit or miss. No gripes apart from these two, maybe the screen resolution could have been sharper but can't ask too much for the price point. Overall it's a good buy!
Written by a customer while visiting meta.com
Customer Rating
4
Good product
on November 17, 2023
Posted by: James
from US
I enjoyed my use of the Quest 3. Many more hours to come, the only thing as of yet I am disappointed to see as a developer is lack of information with color passthrough with OVR or OpenXR except for with Unity or Unreal. I don't use either. Thanks.
Written by a customer while visiting meta.com