Customer reviews from meta.com
Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
670
4 Stars
226
3 Stars
51
2 Stars
21
1 Star
13
Customer Reviews for Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Customer Rating
3
Great headset but strap is from the dinosaur age
on November 3, 2023
Posted by: Cameron
from US
Can't imagine how this strap seemed acceptable on an otherwise incredible machine.
Written by a customer while visiting meta.com
Customer Rating
5
Excellent product
on November 3, 2023
Posted by: Stacey
from US
Comfortable right out of the box. Much better visuals.
Written by a customer while visiting meta.com
Customer Rating
1
Battery Life is Pathetic
on November 3, 2023
Posted by: Anonymous
from US
The battery life is absolutely terrible. It performs as the same level as my Quest 2 after 3 years, which means it doesn't even last an hour on most games. My friends in my gaming community have also had this same experience.
Response from meta.comBy Customer Care, November 30, 2023
Hi there!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
Written by a customer while visiting meta.com
Customer Rating
4
Great Buy
on November 3, 2023
Posted by: Kristopher
from US
The headset itself comes in the smallest box. setup was easy and straight forward. the headset is slightly heavier but feels better on my Head.
Written by a customer while visiting meta.com
Customer Rating
4
Connections
on November 3, 2023
Posted by: Lou
from US
I love everything about but I am having a problem with my pro controllers connecting to the head set. Also it will not automatically connect to my meta app, I have to go in and act like I’m going to cast for it to connect. But I’m sure there will be a fix to both issues down the road. Once again, love the headset’s comfort, graphics and sound!
Written by a customer while visiting meta.com
Customer Rating
5
Quest 3
on November 3, 2023
Posted by: Foster
from US
Overall it’s a great device. I like the color out-facing cameras. The head strap that comes with it is terrible and very uncomfortable. I purchased a separate head strap with a dial on the back for adjusting and it is 100% more comfortable. The graphics and pixels are better in every app I’ve tried. Demeo looks amazing! I miss the halos on the controllers from the quest 2 though. I didn’t realize how often I used them not only to deter the controllers from colliding but also to hold the controllers when in a seated app like Big Screen or Vegas Infinite. The battery life is decent but I regret not purchasing the head strap with battery pack. I find that I have to stay plugged in when watching a movie or playing games that take an hour or more. Compared to the Quest 2, the Quest 3 is better. I hope to see some cool software updates in the future!
Response from meta.comBy Customer Care, November 30, 2023
Hi Foster!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
Written by a customer while visiting meta.com
Customer Rating
5
not as comfortable as expected
on November 3, 2023
Posted by: Dante
from US
Still quite comfortable but at times can be straining on your forehead
Written by a customer while visiting meta.com
Customer Rating
5
Amazing upgrade
on November 3, 2023
Posted by: Joe
from US
I had the quest 1 & 2… but the 3 is just awesome. Amazing technology, super fun. Within a few years it will be interesting to see how my work changes as well. I can see it replacing my pc as the tech improves.
Written by a customer while visiting meta.com