Customer reviews from meta.com
Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
670
4 Stars
226
3 Stars
51
2 Stars
21
1 Star
13
Customer Reviews for Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Customer Rating
5
Really good improvement
on November 3, 2023
Posted by: William
from US
I've had an excellent experience with the Meta Quest 3. The improvements over the Quest 2 are substantial, boasting better image quality and significantly faster system performance. The mixed reality feature adds a whole new layer of excitement to my VR adventures.However, there are two minor concerns. Firstly, the comfort of the Quest 3's straps could be improved for longer sessions. Secondly, the battery life falls short in some demanding games, not lasting a full 2 hours. Thankfully, both of these issues can be easily addressed with the right accessories. Overall, the Meta Quest 3 has provided me with a fantastic VR experience, with these minor drawbacks not significantly affecting my overall enjoyment.
Written by a customer while visiting meta.com
Customer Rating
4
Love my new Meta 3... Needs bigger battery!
on November 3, 2023
Posted by: Weavy
from US
Have really been enjoying a love my new Meta 3. I've been playing alot of Population: One and my only complaint is that a week in and a Pop One session barely gives me an hour and a half before it dies. (Sometime only about an hour and 20).
I get that because of the higher definition, features and cpu it was going to consume more power, but a bigger battery should have been included. Other than that, a drastic improvement from Meta Quest 2.
Response from meta.comBy Customer Care, November 30, 2023
Hey Weavy!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
Written by a customer while visiting meta.com
Customer Rating
5
Great
on November 3, 2023
Posted by: Jimmy
from US
Highly recommend. Very cool, works great, best vr headset
Written by a customer while visiting meta.com
Customer Rating
5
My gawd the visuals!
on November 3, 2023
Posted by: Sheamus
from US
I tried not to get my hopes up about the hype over the new pancake lenses and proosed higher resolution as I had been sorely burned by the HTC Vive Pro just months previous. But wow! The improvements in this new model are indeed worth every penny! I primarily play wireless pc vr, which has been drastically improved, but the new mixed reality stuff in the standalone apps has really caught my attention as well! It'll be interesting to see how far they take this stuff.
Written by a customer while visiting meta.com
Customer Rating
3
Early issues
on November 3, 2023
Posted by: Bill
from US
I was extremely excited to order the Quest 3 and did so within hours of the release. Upon receiving and setting up my device i was quite impressed with the passthrough features and I will say right away that the HAND tracking is nice. As I've seen posted in other reviews, the stock strap is awful but you're going to need to replace that with an aftermarket strap / battery anyway as the battery life is short, doubly so if you leave your headset in passthrough mode. It's a little better if you create a boundary as in Quest 2.
My biggest issue by far is controller tracking. I use Supernatural VR more than anything else and the flow workouts involve large arm movements in conjunction with squats and lunges. Frequently this suspends my workout with a "controller tracking lost," message and I have to restart.
Honestly, I've considered returning the device and going back to my Quest 2 but in my experience, Meta is good about sending updates and supporting their product. I only hope that the solution to the tracking issues can be addressed in software updates and does not doom the product itself.
Written by a customer while visiting meta.com
Customer Rating
2
mediocre
on November 3, 2023
Posted by: Chitownpicker
from US
I love the fact that the unit is not as heavy as the q2 but hard to get used to the smaller controller. Also the fact that no games are out or have been updated for the q3 as of yet is a huge let down.
Written by a customer while visiting meta.com
Customer Rating
5
Awesome Upgrade
on November 3, 2023
Posted by: Patrick
from US
I came from the Quest 2, even though visual is a small upgrade the device comfort, portability and the reduction in size makes a ton of difference. I also love the Quest 3 controllers. Definitely going in the right direction. I'm an early adopter. Can't wait what comes out next.
Written by a customer while visiting meta.com
Customer Rating
5
CEO of DAS Labs
on November 3, 2023
Posted by: Anonymous
from US
Setup process was bad. It made me sick reading the phone text through the decent passthrough. You guys have to drop this requirement or make initial profile setup start on mobile only and then be "inside the headset" only. My nausea extended to the first games.
After the first day I have not been sick again so it's not the headset, but your profile/"getting started" that is poorly concieved.
Also, give devs the ability to use marker detection and/or video feed access to we can implement our own OpenCV image processing. You're stifling AR/MR innovation otherwise.
Response from meta.comBy Customer Care, November 30, 2023
Hey there!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
Written by a customer while visiting meta.com