Customer reviews from meta.com
Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
670
4 Stars
226
3 Stars
51
2 Stars
21
1 Star
13
Customer Reviews for Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Customer Rating
5
A great introduction to an immersive industry
on November 3, 2023
Posted by: Max
from US
Pros:
- One of the best devices in this price range for experiencing VR & AR
- Quest+ is good value - a quick way to grow your library of titles
- One of the best devices in this price range for experiencing VR & AR
- Quest+ is good value - a quick way to grow your library of titles
Cons:
- Default strap is not comfortable. Meta's Elite strap is overpriced. I will be getting a BOBOVR M3 Pro
- Default strap is not comfortable. Meta's Elite strap is overpriced. I will be getting a BOBOVR M3 Pro
Written by a customer while visiting meta.com
Customer Rating
2
Parental controls don’t work
on November 3, 2023
Posted by: Tony
from US
Bought for my 13 year old; he saved his money for a year to get it. Unfortunately the parent controls on the App don’t exists as instructed on the website. No time limits, only a simple block of Apps. For parent time limits we have to physically put the device away. Facebook (as expected) doesn’t have good parent tools - or at least think it does but never validates them. I find it very difficult to trust this company.
Response from meta.comBy Customer Care, November 30, 2023
Hey Tony,
Thank you for posting about this, we appreciate your feedback.
We highly recommend reaching out to our Support Team so we can gather more info on what's happening, and ensure you've got a smooth VR experience. Access it here: https://www.meta.com/help/support/.
See you soon in VR!
Thank you for posting about this, we appreciate your feedback.
We highly recommend reaching out to our Support Team so we can gather more info on what's happening, and ensure you've got a smooth VR experience. Access it here: https://www.meta.com/help/support/.
See you soon in VR!
Written by a customer while visiting meta.com
Customer Rating
4
Overall well done
on November 3, 2023
Posted by: Diego
from US
I upgraded straight from a quest 1 and the jump was insane. I feel more immersed and everything looks fantastic. One major setback is how powerful the quest 3 is compared to what the battery can support. It lasts around 2hrs depending on what you're doing but I would've liked to see it last much longer, 2.5 or 3 hrs would've been amazing. Definitely would recommend getting it though!
Written by a customer while visiting meta.com
Customer Rating
5
A Leap Into the Future
on November 3, 2023
Posted by: Kevin
from US
The Quest 3 is such a giant jump from the Quest 2 and any other headset I have ever used, this is the first time I can honestly say I look forward to using my headset almost every day. Once passthrough and hand tracking gets perfected, I wouldn't be surprised if we start seeing people use the Quest 3 in public to watch videos and be productive while out and about. This is the future.
Written by a customer while visiting meta.com
Customer Rating
5
Lack of software ruins amazing hardware
on November 3, 2023
Posted by: Tom
from US
I love the quest 3 as I loved the quest 2 (which is still a very good product). The hardware is amazing and the price point is terrific. What a great value the quest is. What more can be said? Best devices on the market.
The problem that remains with the quest is a lack of software. There's very little good apps and even less mixed reality apps.
Meta is going to need to step in and use some funding to fund software development. I don't know if they can do more to attract developers or not, but they have the capital so they should do it.
Same thing hurts all VR and is why Apple won't be successful here either.
I'm saying it right now (and I've said it in the past), the first company to get the quality and popular software will win this game. Forget the hardware for a moment. It's been on the level since quest 2. VR is NOT a hardware game (at the moment) it's a software game.
I don't know how they can't figure this out. I'm not sure how they allowed such a lackluster release. All they had to do was line up some apps for launch. Horrible failure of a launch and product PURELY because of software. So I have to rate it a 5 star because of the hardware, but someone over at Meta needs to wake up. It blows my mind no one there can figure this out and fix it.
Written by a customer while visiting meta.com
Customer Rating
5
Awesome!
on November 3, 2023
Posted by: Shane
from US
The VR headset ive always wanted! I love this thing!
Written by a customer while visiting meta.com
Customer Rating
5
Better than the pro
on November 3, 2023
Posted by: Michael
from US
Believe it or not, this is better than the pro. More comfortable to wear, less eye strain, and they fixed the annoying orange glow from the edge of the lens in dark scenes. The AR works great too.
Written by a customer while visiting meta.com
Customer Rating
3
Is great when it works
on November 3, 2023
Posted by: Jorge
from US
I normally play VR games like flight simulator. Quest 3 is a big upgrade from the 2. Unfortunately I have to orchestrate with the link cable plugging it in and out in order to link it with the PC. Its been a month and still hasn’t been resolved.
Written by a customer while visiting meta.com