Customer reviews from meta.com
Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
670
4 Stars
226
3 Stars
51
2 Stars
21
1 Star
13
Customer Reviews for Meta - Refurbished Excellent - Quest 3 128GB The Most Powerful Quest Ultimate Mixed Reality Experiences Get Batman: Arkham Shadow Included - White
Customer Rating
3
Quest 3
on November 7, 2023
Posted by: Brian
from US
It looks better than Q2 on games made for Q2 I can't wait to see what it looks like on games made for Q3. Down side constant crashes, loss of tracking, and a false message "Not enough memory to play Zenith"
Written by a customer while visiting meta.com
Customer Rating
4
Great Upgrade
on November 6, 2023
Posted by: Tyler
from US
Absolutely Amazing Upgrade from the original Quest. Not quite to the level of fully external sensors like the valve index but I can play extremely fast songs on beatsaber... Much better compared to the Quest
Written by a customer while visiting meta.com
Customer Rating
3
its alright
on November 6, 2023
Posted by: Matt
from US
Upgraded visuals, downgraded comfort and motion tracking
Written by a customer while visiting meta.com
Customer Rating
4
Software is not caught up to hardware
on November 6, 2023
Posted by: Anonymous
from US
My biggest complaint is that there are no games (yet) specifically designed for the Meta Quest 3 everything is either a remake of the old Quest game or some added texture pack. I would think they would debut with at least one solid game that they endorsed to show off the new equipment. While the device is newer, lighter, and much quicker plus I love the color passthrough it has nothing that takes advantage of it and therefore, it is like buying a new computer only to play games that you can run on your old system on it, but with more frames. Kind of defeats the purpose.
Written by a customer while visiting meta.com
Customer Rating
4
Incrementally better
on November 6, 2023
Posted by: Kerri
from US
The Quest 3 is not a revolutionary change over the Quest 2. The resolution of the lenses and the passthrough is notably, but not Earth-shatteringly better. The headset feels significantly heavier than the Quest 2. The battery life is significantly worse on the Quest 3 -- I can't get through a multiplayer game of Walkabout Mini Golf without plugging in (that isn't the case with the Quest 2 or Quest Pro, both of those get me through a long game with plenty of battery to spare).
Most concerning, there are some audio issues that make Q3 users have pops and dropouts in their voice when talking in some bandwidth-intensive apps. There is also an extremely high-pitched sound (~12kHz) that accompanies sibilant speech sounds. I have tried to report these things to Meta by filing support tickets, but they only want to have me send the headset back -- despite the fact that it's not an individual hardware issue, it's happening to dozens of people.
Written by a customer while visiting meta.com
Customer Rating
5
As hoped for...
on November 6, 2023
Posted by: Scott
from US
The Quest 3 is proving to be very functional with no issues so far, after a month of owning it. The graphics have increased in quality as they promised. It does seem to be a little faster than the Quest 2. I'm impressed with the immersive reality with the included game and I look forward to the new ones, sure to come. I recommend the battery pack for extended battery life and a balanced feeling while wearing it
Written by a customer while visiting meta.com
Customer Rating
5
Great
on November 6, 2023
Posted by: J.J.
from US
Easily way better than the quest 2 in almost every category from the comfort to the use. The only downfall for me is that the padding for your face could use with being more comfortable. Especially for how expensive the quest 3 is.
Written by a customer while visiting meta.com
Customer Rating
4
Excellent upgrade in nearly every way
on November 6, 2023
Posted by: Meredith
from US
This is my 4th headset. Having come from the CV1, Quest, and Quest 2. The Quest 3 is an excellent upgrade and I am very happy overall. I do wish there was a better system for selling older headsets. I wish the battery life was better (I use the Elite strap with batter (y AND a VR Power battery that plugs into the back of the Elite strap in order to have sufficiently long play sessions without worrying about the battery). Coming from the 64GB Quest 2 I know I don't need the over 500GB model and if Meta discontinues the 128GB that many of us bought, I do hope they will give us some credit towards games or future headsets if a new ca 200GB version is sold at the same price. As someone who sold a good friend my Quest 2 with a LOT of accessories (it was a Frankenquest with a modified OG VR Power battery pack attached to the back) so we could play together, I am personally grateful that all Quest 2 compatible games can be played on the Quest 3 and hope that the Quest 2 continues to be supported for a long time. However, it would be nice for developers to be able to start working on Quest 3 exclusives given what the unit is capable of, although if these games start requiring significantly more space, there should be a way of expanding the storage space of existing headsets or an exchange program allowing customers with lower storage units to turn in top condition units for higher storage units at a later date, paying the difference. Finally, as an early VR adopter who has stayed loyal to the Oculus, now Meta line, it was extremely disheartening to lose Echo VR, many of our favorite game of all time, and without notice to lose our Oculus homes, which many of us spent MANY many many many hours perfecting and enjoying. If there is any chance of resurrecting these home spaces, please consider doing so. I don't know if Meta understands how important these homes were for some. But back to the Q3 itself. The hardware is amazing. The pancake lenses are fantastic once those of us coming from earlier headsets gets used to seeing a bit of where the two lenses overlap in their FOV. The Zenni lens adapters worked well for me once they came (originally lost in the mail) and although the soft stock strap is 1000x better than its Quest 2 predecessor, an extra battery (or two!) is needed, so I did end up going with the Elite Strap with battery - way too expensive given several really good third party options (also for same price the Quest 2 Elite Strap with battery came with a carrying case), but I personally do like the way it fits on my head...more or less. Still, overall I am very happy. I am giving the headset 4 stars but would easily give it 5 if: 1) Meta brings back Oculus homes or an equivalent that allows the transfer of everything we built from the old homes and 2) Meta supports a really good predecessor to Echo VR. After all, great hardware is only as good as the great software it supports. I do appreciate that Meta stopped forcing users to link a Facebook account to the headset.
Written by a customer while visiting meta.com