Customer Reviews for Belkin - SurgePlus 2-Port USB Swivel Charger w/ 3 AC Outlets (10 Watts, Combined) - Black
Customer Rating
3
USB Outlets
on March 12, 2017
Posted by: Rhino
I am having trouble charging my iPad Pro. I believe I need a 2+ Amp USB socket. What would you suggest?
I love the rotation feature.
Response from belkin.comBy Belkin, Customer Support, March 14, 2017
Hi, Rhino,
This product features a combined USB charging output of 2.1 A. If your iPad is the only USB device that is connected to the Surge Protector, then you shouldn't have any difficulty charging it. We'd appreciate if you'll email us at BelkinCares@belkin.com with your phone number and the link to this post so we can have you assisted by our Senior Technicians.
I really like this swivel charger for charging in Canada, though reading the various reviews, I have the same problem concerning 220V. I will be travelling to Indonesia (220V) and now not sure if I will need a voltage converter or if I can just use this charger with the correct adapter for 220v.
I love this product and have taken in on many vacations and three deployments. Often, I'm only given access to on outlet and this thing is a life saver. The only issue I have is the fact that it's not rated for 100VAC - 240VAC when most of my devices already are. I did however plug it into 220VAC for about a week before I realized it's not dual voltage. It did get warm but kept on working. Such that I need to plug it into a step down transformer first. But I still love this thing and take it everywhere with me. Even bought a few for gifts
I recently bought and just wondered why I waited so long. When traveling for business it always an adventure to get enough plugs. This solved it all for me with just this one device.
I just got the Surge Plus. I push on the button on the back side as far down as it will go. While holding the button down, I try to rotate the plug. The plug will not move.
Response from belkin.comBy Belkin, Customer Support, October 10, 2016
Hi, Tim,
The plug should rotate while you're holding and pressing the white button. It appears that you've got a faulty unit. If the product is still within the retailer's warranty, we suggest that you return it back to them for a replacement. Please don't hesitate to reach out to us at BelkinCares@belkin.com if you encounter any challenges with their replacement process. Include your contact details and the link to this review for our reference.
This product is terrific. On board ship we only had one outlet to charge devices and limited space. The swivel plug was a life saver. It handled all our various device chargers. 2 improvements I would like to see are: accept dual voltage 120/240V and a 'fold in' plug.
I bought this for home so that I could charge all my USB devices by my night stand.
Later I brought it with me on an EPIC European tour. It held up to all kinds of craziness, 220V outlets, and more. What an amazing product! The swivel plug was a really good idea that made this product super flexible for me.
Thank you product engineers for making a great product. I somewhat believe other users of the product do not know what they are talking about.
I bought this a couple of years ago, and found it very handy to take on cruises to charge multiple devices at same time. Its compact and easy to carry. The USB ports are perfect for charging my global cell phone that requires a USB connection. The only issue I have is when staying in hotels overseas, and only 220V outlets available. I've read reviews on message boards - some that say its ok to plug into 220V, it only reduces the surge protection, and other reviews that say don't do it. I actually did plug it into a 220V outlet last year, using only an adapter for the plug, without any problems. Maybe got lucky? I am a little worried doing this, but my equipment is all rated for 220V, maybe only risking this device?
Response from belkin.comBy Belkin, Customer Support, July 6, 2016
Hi, Sammy1,
It is recommended to plug this into 120V outlets. Plugging it into outlets with higher voltage may damage it and the devices connected to it. You may double check its specifications on its system label and do not hesitate to email us at BelkinCares@belkin.com so we can answer your other inquiries.