Customer reviews from belkin.com
Belkin - SurgePlus 2-Port USB Swivel Charger w/ 3 AC Outlets (10 Watts, Combined) - Black
Average customer rating
3.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
11
4 Stars
5
3 Stars
4
2 Stars
2
1 Star
4
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Belkin - SurgePlus 2-Port USB Swivel Charger w/ 3 AC Outlets (10 Watts, Combined) - Black
Customer Rating
1
Deceptive - no battery on 110V outlets
on May 24, 2018
Posted by: Ferdi
I bought this to have 110V on the go from the battery. It does not do that. Very poor instructions and no clarity. Some parts says 1000W max, other says 10W
Response from belkin.comBy Belkin, Customer Support, May 24, 2018
Hello, Ferdi.
Thank you for taking time in writing your feedback about the SurgePlus USB Swivel Charger. We definitely understand your sentiments. However, you would need to plug the entire surge protector to a power outlet in order to use the two USB ports for charging tablets, phones, and other mobile devices. The unit does not have a battery nor does it act as a power bank for other devices. Should you need further assistance, reach out to us via BelkinCares@belkin.com with your full contact details and the link to this page for reference.
Regards,
Harvey
Belkin Support
Thank you for taking time in writing your feedback about the SurgePlus USB Swivel Charger. We definitely understand your sentiments. However, you would need to plug the entire surge protector to a power outlet in order to use the two USB ports for charging tablets, phones, and other mobile devices. The unit does not have a battery nor does it act as a power bank for other devices. Should you need further assistance, reach out to us via BelkinCares@belkin.com with your full contact details and the link to this page for reference.
Regards,
Harvey
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Works well - Great in tight spaces!
on February 2, 2018
Posted by: wordplanet
from Chappaqua, NY, United States
I bought this years ago and find it's a huge help when I travel or even when I want to plug in my laptop anywhere around my house. The best was after we lost power with Hurricane Sandy and I went to a coffee shop in another town to power my laptop and phone. All the plugs were taken but I had this little Belkin with me - so those using a nearby outlet were happy to share it and one woman I ran into later said she went out and bought herself one. Great little travel companion even close to home. I wish they made a similar one for overseas. It's never been tested in a surge situation but it gives me peace of mind. I have an older version so it is slow if I have both my phone and tablet plugged into the USB ports, so I usually plug one into the plug instead.
Written by a customer while visiting belkin.com
Customer Rating
2
Rotating button doesn't work
on November 3, 2017
Posted by: valerie57
from Toronto, ON, Canada
The 360-degrees rotating plug doesn't rotate on mine. I pushed the unlocking button but it doesn't budge and is stuck in one position. Other than that it works fine.
Response from belkin.comBy Customer Support, November 4, 2017
Hello, valerie57,
If pushing the button harder does not work, then please have our Support Team look into your unit more closely. Email the link to this post at BelkinCares@belkin.com along with your contact details.
We appreciate your feedback, and we look forward to hearing more from you.
Regards,
Klaudette
Belkin Support
If pushing the button harder does not work, then please have our Support Team look into your unit more closely. Email the link to this post at BelkinCares@belkin.com along with your contact details.
We appreciate your feedback, and we look forward to hearing more from you.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Great, compact, portable USB charger
on August 8, 2017
Posted by: KinazWorld
from Hamilton, ON, Canada
I have liked how I can rotate the postion of the USBs and wires stay away from getting knoked out, the only concern when I bouht it years back 1st gen it only had the 1 amp usb power which is very slow to charg and can't charg an ipad
over all I would get another one to keep in my office
Written by a customer while visiting belkin.com
Customer Rating
3
Good, Not Great;; Only Works With 12
on July 7, 2017
Posted by: mperk720
from New Jersey
This works well as a small travel-sized plug extender. The drawback is you can't use it outside the U.S. or anywhere that uses higher voltage electricity. All of my plug-in chargers can take up to 240 volts, but this item is only good for 120 volts.You won't see that on Belkin's site or on Amazon (where I bought mine) If I had realized this device can only handle 120 volts I would not have bought it. Wanted something that is more versatile and can be used for international travel. The other thing to know is that turning the plug portion to match up with the wall outlet is difficult and takes a lot of strength. If you have weak hands, this might not be for you.
Response from belkin.comBy Belkin, Customer Support , July 7, 2017
Hi Mperk720,
Thank you for sharing your feedback with us. It’s true that the Belkin SurgePlus 3-Outlet Mini Surge Protector is rated at 120V so using it outside the US is not recommended. If we can be of any assistance, please don’t hesitate to reach out to us at BelkinCares@belkin.com anytime. Include your contact details and the link to this review for our reference.
Rechel
Belkin Support
Thank you for sharing your feedback with us. It’s true that the Belkin SurgePlus 3-Outlet Mini Surge Protector is rated at 120V so using it outside the US is not recommended. If we can be of any assistance, please don’t hesitate to reach out to us at BelkinCares@belkin.com anytime. Include your contact details and the link to this review for our reference.
Rechel
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Joe Batts
from Lakeside, MT, United States
Verified Purchase:Yes
The instructions don't show that you have to press the white button to rotate the socket. You have to press hard with a knife or screw driver. It rotates fine, then.
Written by a customer while visiting belkin.com
Customer Rating
5
A must have for travelers
on May 15, 2017
Posted by: LAnnister
from Québec, Canada
I have been using this for a few years now while travelling. It has been very useful and can be used across the world with just the proper adapter plug. I like that the plug itself rotates which facilitates its use in hotel with weird placed electrical outlets. The only minor issue I have, is that I would like for the plug itself to be able to fold in, making packing it easier. I am not sure it is feasible with the rotating plug?
Written by a customer while visiting belkin.com
Customer Rating
1
how can you call 120v only device a "travel" item?
on April 5, 2017
Posted by: xtoph
from Seattle, WA, United States
had to check three websites to confirm (here in the review comments) that this is not for use with 220-240 outlets... which makes it useless for any of the travel I do.
should list this clearly in the specifications, and/or add a model for world travel.
should list this clearly in the specifications, and/or add a model for world travel.
Response from belkin.comBy Belkin, Customer Service , April 9, 2017
Hi, xtoph,
Your feedback is greatly appreciated. The SurgePlus USB Swivel Charger is designed for domestic travel within the US, and not recommended for 220-240 outlets.
For queries and assistance, feel free to contact us directly at BelkinCares@belkin.com.
Jay
Belkin Support
Your feedback is greatly appreciated. The SurgePlus USB Swivel Charger is designed for domestic travel within the US, and not recommended for 220-240 outlets.
For queries and assistance, feel free to contact us directly at BelkinCares@belkin.com.
Jay
Belkin Support
Written by a customer while visiting belkin.com