Customer Reviews for Oster - Texture Select 8 Cup 1200 Watt All Metal Drive Plastic Jar Blender with 9 Settings - Black
Customer Rating
5
Muy Buen Equipo
on April 14, 2022
Posted by: Secundino
from Miami Florida
Gender:Male
Compre un equipo de este modelo y mi esposa le coloco mal la junta negra que viene con el vaso Tritan y se daño y ahora no consigo comprar esa junta solamente. En las ofertas de ventas de juntas solo se ofertan las de color gris con pestañas que no tiene la junta negra del vaso Tritan. Esto fue una mala colocacion de la junta porque realmente este equipo es increible lo bien que funciona estamos muy contentos con esta compra
I have no idea how people can give this cheaply made Oster blender a good review. Throughout the years my family has used Oster blenders and they have have been great. However, this Oster Pro with texture settings is a complete piece of junk. It wouldn't even turn or blend a protein shake with milk, ice and bananas. It turned into a mess because I had to keep sticking a spoon in the blender to try and get the liquid to move. I ended up pulling out an old Oster to get the job done. Not only that, it's plastic and feels cheap. The old one is glass, more powerful and has the ability to liquify and crush ice. As others have stated this blender creates too many air pockets and doesn't blend well. Very disappointed with this model.
No, I would not recommend this to a friend.
Response from osterBy Oster, February 18, 2022
Thank you for reaching out to Oster®. We sincerely appreciate your time reaching out and giving us your honest feedback and experience about our Oster Pro® Blender. We're sorry if our product didn't meet your expectations. We will make sure that our design and production team are made aware of your feedback. It's important to us, and it helps us to continuously improve upon our products and services.
If you have any questions regarding the warranty or would like to obtain warranty service, please contact us directly so we can determine the best resolution.
We used this newly purchased about two times. No matter how hard we try, we can't remove the screw-on base holding the blade to plastic pitcher. It is jammed in place. That means it can't be cleaned, and we can't use the two smoothie cups, which are meant to use the same screw-on blade. The motor works well, but everything else is useless. Why would you design the pitcher with a plastic "skirt" that extends over the screw-on base? It makes it extraordinarily difficult to get a hand inside to unscrew the blade. And the lock mechanism at the base does not work with the shape of that plastic overlay "skirt." They collide. Completely frustrating design, completely unusable product, and completely disappointed customer.
No, I would not recommend this to a friend.
Response from osterBy Oster, February 10, 2022
Thank you for contacting Oster®! We sincerely appreciate your time reaching out and giving us your honest feedback and experience about our Oster Pro® Blender with Texture Select Settings, 2 Blend-N-Go Cups and Tritan Jar. We're sorry to hear that it didn't live to your expectations.
We will make sure that our design and production team are made aware of your feedback. It's important to us, and it helps us to continuously improve upon our products and services.
If you have any questions regarding the warranty or would like to obtain warranty service, we recommend to please contact us directly.
I bought this few months ago. It works great! However, the blade part rusts after we wash it. We didn’t notice until we kept on seeing a round rusty spot where we put the blade.
I would recommend this to a friend!
Response from osterBy Oster, Customer Service, August 18, 2021
Thank you for reaching out to Oster® Brand. We are sorry to hear that the blade part of the blender has rust. No worries, we are here to help. To possible remove the rust, please try cleaning it with baking soda and scrub it into the rusty spots and rinse it off. We hope this helps!
I was loving this blender UNTIL I changed to the tritan jar. Now it leaks. What I put into the blender comes out of the bottom. It does work fabulous it's just quite the mess to clean up.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, March 17, 2021
Thanks for reaching out. Oh no! Having a blender that leaks is definitely not the experience we want you to have. Kindly follow the steps below to resolve the issue:
- Make sure all parts are attached properly
If this doesn't fix your issue, please call our Consumer Care Department at 1-(800) 334-0759 or email us at osterconsumercare@newellco.com and we'd be glad to assist you further. Have a nice day.
The blender is amazing, best I’ve ever owned. The only problem is that I can’t get the base off to wash it, it would be easily a five star review if I could get the base off.
Response from osterBy Consumer Care , December 29, 2020
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Oster!
[This review was collected as part of a promotion.] My new go to blender for any smoothies, especially Margaritas! It was super simple to assemble. I love that it doesn’t have too many functions on the front for confusion. I have made the smoothest margaritas with this blender! No hidden chucks of fruit or ice in your smoothies. It blended everything Well each time. I like that once I push “start/stop” button it blends on its own. It definitely has a different blending method than a regular blender. Its also so easy to clean and Fits well in the dishwasher. This blender has been the life of the parties!
Response from osterBy Consumer Care Department, November 17, 2020
Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think.
[This review was collected as part of a promotion.] I would highly recommend this product. I was hesitant and did a lot of research before selecting, but I’m glad I landed here. I would definitely recommend! It's a great value and comparable to other products on the market. Great for our morning smoothies!
Response from osterBy Consumer Care Department, November 17, 2020
Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think.