Customer reviews from Samsung US
Samsung - HW-Q800D Q-series 5.1.2ch Wireless Dolby ATMOS Soundbar w/ Q-Symphony - Black
Average customer rating
4.7
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
203
4 Stars
40
3 Stars
7
2 Stars
3
1 Star
4
95%of customers recommend this product.
(
41 out of
43)
Customer Reviews for Samsung - HW-Q800D Q-series 5.1.2ch Wireless Dolby ATMOS Soundbar w/ Q-Symphony - Black
Customer Rating
5
Great features and sound
on July 29, 2025
Posted by: Bryanshop
[This review was collected as part of a promotion.] We use our soundbar for streaming and for parties because it has great sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Does Not Meet My Expectations
on July 28, 2025
Posted by: Jetsonstwo
[This review was collected as part of a promotion.] I like the Bluetooth feature and the ability to seamlessly connect to my tv but that’s it! The sound isn’t good and can not tell whether the sub woofer is on or not
Value
2
Response from Samsung USBy Samsung Solutions, July 29, 2025
Hello Jetsonstwo,
Thank you for taking a moment to review the Samsung HW-Q800D Soundbar.
To improve your audio experience, the HW-Q800D features a wide range of sound modes and settings allowing you to fine tune the sound to your liking. Pressing the SOUND CONTROL button on your remote allows you to select the desired sound effect. You can select Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, and Virtual. The desired item can be adjusted using the Up/Down buttons.
Alternatively, with the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
By pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for taking a moment to review the Samsung HW-Q800D Soundbar.
To improve your audio experience, the HW-Q800D features a wide range of sound modes and settings allowing you to fine tune the sound to your liking. Pressing the SOUND CONTROL button on your remote allows you to select the desired sound effect. You can select Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, and Virtual. The desired item can be adjusted using the Up/Down buttons.
Alternatively, with the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
By pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Great sounds
on July 21, 2025
Posted by: Toria8188
[This review was collected as part of a promotion.] Love the sound and the way it feels when it's on the sound is the most amazing thing I have ever heard wow never knew about this.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound system
on July 21, 2025
Posted by: NickKc
[This review was collected as part of a promotion.] Great product, easy to assemble, and start enjoying the beautiful surround sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound from an Easy to Set Up System
on July 20, 2025
Posted by: GWilJr
[This review was collected as part of a promotion.] This Q-Symphony system was easy to set up and connect to our Samsung TV. The sound quality is very good. My wife is very pleased with the sound system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Quality
on July 20, 2025
Posted by: yyokage
[This review was collected as part of a promotion.] I’ve been using Samsung Soundbars for pretty much my whole life and this one is really good. Great purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound balance in larger spaces is exceptional.
on July 19, 2025
Posted by: Seniorliving
[This review was collected as part of a promotion.] The device serves me and 150 seniors in a community entertainment space. For movies and presentations they can hear and understand the speaker. This is not easy to accomplish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps the party jumping
on July 12, 2025
Posted by: Jen1ifer
[This review was collected as part of a promotion.] Just a great item for hard partys or family game night
Value
5
Written by a customer while visiting Samsung US