Customer reviews from greenworkstools.com
Greenworks - 24V (130 MPH / 270 CFM) Brushless Compact Leaf Blower - Tool Only, Battery and Charger Not Included
Average customer rating
4.6
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
168
4 Stars
30
3 Stars
9
2 Stars
5
1 Star
6
92%of customers recommend this product.
(
166 out of
180)
Customer Reviews for Greenworks - 24V (130 MPH / 270 CFM) Brushless Compact Leaf Blower - Tool Only, Battery and Charger Not Included
Customer Rating
4
Leaf blower, 450 CFM
on June 25, 2024
Posted by: Don209
from Merced, CA
Gender:Male
[This review was collected as part of a promotion.] Got as a Father’s Day gift. Used it once so far it works great..
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Game changer… I can clear my driveway in minutes now!
on June 20, 2024
Posted by: Khatru
from Raleigh NC
Gender:Female
[This review was collected as part of a promotion.] I’ve been using a corded blower for years. Getting this makes keeping my driveway clear a breeze! So powerful and easy to use. I love it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worst Warranty Registration Process Ever
on June 19, 2024
Posted by: WarrantyHelp
from NY, NY
[This review was collected as part of a promotion.] The devil himself could not create a worse warranty registration process. They prompt you to take a picture of of the QR code on the box, but of course that does not convey any information. You still need to type the product number and serial number. Next, you must upload a copy of your receipt. No problem, you bought it online so just upload a PDF copy of your email. Foolish you! they only accept picture files for the upload, not PDFs. What were you thinking??? So after wasting time on your phone, you end up moving to your desktop, transcribing all of the info again, and then doing a screen capture of your email. Sounds so 2024 technology - they must have an AI helping behind the scenes! No matter how well this leaf blower works, I'll always remember the horrible product registration process!
Response from greenworkstools.comBy Greenworks, June 21, 2024
Hello WarrantyHelp.
Thank you for taking the time to contact Greenworks Tools. We are sorry to hear you had experienced a problem registering your product. You are right-it should not be that difficult to register, and we completely understand how frustrated you are! Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes. If you wish to register your unit, simply contact us once more with the information below. Please register batteries or chargers only if they were purchased separately from a Greenworks machine and hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes.
We can be reached by Chat on www.greenworkstools.com or by phone 1-888-909-6757. Thank you.
Thank you for taking the time to contact Greenworks Tools. We are sorry to hear you had experienced a problem registering your product. You are right-it should not be that difficult to register, and we completely understand how frustrated you are! Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes. If you wish to register your unit, simply contact us once more with the information below. Please register batteries or chargers only if they were purchased separately from a Greenworks machine and hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes.
We can be reached by Chat on www.greenworkstools.com or by phone 1-888-909-6757. Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on May 20, 2024
Posted by: DThatch
from Ithaca, NY
Gender:Male
[This review was collected as part of a promotion.] I bought this for convenience and ease of use is keeping my deck and garage free of debris. It did not disappoint. Plenty of power, great battery life and so quick to get the job done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Great blower, poor battery life
on May 15, 2024
Posted by: Deb612
from Portland, OR
Gender:Female
[This review was collected as part of a promotion.] I love the blower but only get 15 minutes of blowing time per charge. Looking for something that can blow my entire driveway in one charge and not have to do it in two sessions. This is not the product for that. But if you need a quick clean up that takes less than 15 minutes, this will do a great job.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 16, 2024
Hello DEB612,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower.
As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. Generally, you can expect to receive approximately 10-15 minutes on high speed in the blower, longer if used on a lower speed setting.
To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. This unit is compatible with all 24V Greenworks batteries; please keep in mind, the higher the ampere-hour (AH) rating is, the longer the run time will be.
Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website www.greenworkstools.com that will direct you to a Live agent or call 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower.
As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. Generally, you can expect to receive approximately 10-15 minutes on high speed in the blower, longer if used on a lower speed setting.
To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. This unit is compatible with all 24V Greenworks batteries; please keep in mind, the higher the ampere-hour (AH) rating is, the longer the run time will be.
Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website www.greenworkstools.com that will direct you to a Live agent or call 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
3
It quit way too early.
on August 23, 2023
Posted by: Tennessee gator
from Maryville, Tennesseea
Gender:Male
I bought my blower June 2018, used it about twice a month summer and fall, and kept it inside, warm and dry. However, since it was new, the blower has been very loud and this week I found out why: defective impeller. And it finished breaking this week, jamming itself tight. So now I'm considering alternatives since I seem unable to purchase just the impeller.
Pros: Convenient, Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 23, 2023
Hello Tennessee gator,
Thank you for the feedback. We are sorry to hear of the experience you had with this product. The impeller is not a part that can be purchased separately and it is not a commonly replaced part. We will always do our best to replace parts that we have but, in some cases, we do not have the option. This blower is backed by a 3-year limited warranty. In the future, if you ever wish to discuss our units or need to place a warranty claim know that we are here to help! Please check out our warranty page link below should you ever need to start a warranty claim. We hope helps.
https://www.greenworkstools.com/pages/warranty
Thank you for the feedback. We are sorry to hear of the experience you had with this product. The impeller is not a part that can be purchased separately and it is not a commonly replaced part. We will always do our best to replace parts that we have but, in some cases, we do not have the option. This blower is backed by a 3-year limited warranty. In the future, if you ever wish to discuss our units or need to place a warranty claim know that we are here to help! Please check out our warranty page link below should you ever need to start a warranty claim. We hope helps.
https://www.greenworkstools.com/pages/warranty
Written by a customer while visiting greenworkstools.com
Posted by: Chipchart1
from Silver Spring Maryland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this!!!! Don’t have to look for a power cord, just drop the battery on the blower and let ‘ER rip, what could be easier, get you some
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Blower batteries do not last. Both of yh
on March 10, 2023
Posted by: Anonymous
from Saint Joseph, Louisiana
Gender:Female
I like the blower but the batteries do not last. Both of them ?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 13, 2023
Hello Kimberlyrogers,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com