Customer reviews from Zwilling.com
ZWILLING - Sorrento Plus Double Wall French Press - Clear
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
108
4 Stars
13
3 Stars
5
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
113 out of
122)
Customer Reviews for ZWILLING - Sorrento Plus Double Wall French Press - Clear
Customer Rating
5
Amazing French Press
on May 31, 2026
Posted by: 43434Bianco
Frequency of use:Daily
This French Press Coffee Carafe is amazing! It maintains the flavor and temperature longer. Zwilling was recommended by my son- and I am so glad he recommended it!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Amazing French Press
on May 31, 2026
Posted by: HeidiB coffee
Frequency of use:Daily
Amazing French press! The temperature stayed hot longer and the coffee was incredible.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great design
on May 30, 2026
Posted by: Reese5831
Beautiful design, the actual press or filter appears well made and filters coffee as claimed.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Easy Choice
on May 23, 2026
Posted by: Lan889
Frequency of use:Daily
Good quality press that keeps the coffee hot while it's steeping, enhancing overall flavor. Very easy to take apart and clean.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great build
on May 11, 2026
Posted by: Calv
The build quality on this product is very nice. Highly recommend.
Written by a customer while visiting Zwilling.com
Customer Rating
2
Screw on filter problem
on March 21, 2026
Posted by: Deb 118
The screw holding the filter assembly to the press rod is too short and comes off too easily. I’ve found no way to tighten it well to keep the assembly intact. It is an inside thread screw with no traction. As soon as I invert the thing the assembly falls apart. I have tried cleaning with a pipe cleaner, clean but does not hold.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, March 23, 2026
Thank you for sharing your feedback with us. We’re very sorry to hear about your unsatisfactory experience and we would like the opportunity to turn this around.
Please reach out to our customer support team with referral number 01692039 so we can look into this matter further and work together towards finding the best resolution for your concern. You can contact us directly at 1 (646) 466-2556 or by email at hello@zwillingus.com.
Please reach out to our customer support team with referral number 01692039 so we can look into this matter further and work together towards finding the best resolution for your concern. You can contact us directly at 1 (646) 466-2556 or by email at hello@zwillingus.com.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Nope. Sad, really wanted this to be quality.
on September 29, 2025
Posted by: hammy36201234
Frequency of use:Daily
Poor filter quality. I've had to start pouring my coffee into my mug through a paper filter so I'm not drinking grit. I have cut myself on the mesh filter more than once. The spring is already coming apart after a dozen uses. I have only hand washed, but there is tons of condensation built up between glass layers. Do not buy. Past return period so I'm stuck with it.
Response from Zwilling.comBy Consumer Relations, October 2, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Sorrento Plus Double Wall French Press didn’t meet your expectations.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
Rest assured, we’ll be reaching out to provide a positive solution.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Plunger pole too short/ does not screw into filter
on September 8, 2025
Posted by: Jennyjca
The plunger pole is too short or the nite between the plunger pole and the filter is too long. Went to use it for the first time and it came apart. Not able to even try the product
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com